Jim Ellis Kia of Kennesaw - Service Center

Great Service I've not had any issues with service. Staff is always polite and professional. They have addressed any and all concerns I've brought up with them effe I've not had any issues with service. Staff is always polite and professional. They have addressed any and all concerns I've brought up with them effectively. They made good on a minor mistake in the shop. Great Job! Thanks ScottGeek More

Oil change & tire rotation Pleasant and great people to work with. Purchased my car here almost 8 years ago. Don’t bring it to any place else for oil changes or any other issues Pleasant and great people to work with. Purchased my car here almost 8 years ago. Don’t bring it to any place else for oil changes or any other issues. Always take good care of my car and me! More

Awesome Visit! My husband, daughter and I went for an oil change. Rather than wait, the shuttle took us across the street for lunch, in the rain I might add! That wo My husband, daughter and I went for an oil change. Rather than wait, the shuttle took us across the street for lunch, in the rain I might add! That worked out perfectly because by the time we were finished eating, my car was done! The shuttle service pick up and drop off was seamless and fast! The gentleman that checked us in was incredibly kind and friendly (he sits in the very last table near the door that leads to outside). He really made our visit easy. I am thankful for great customer service, short/convenient wait time, and overall pleasant trip to get my car serviced! :) More

Great as usual Brought my car in for a oil change. The service was great. Didn’t have any issues or a long wait time. Everything was great. Brought my car in for a oil change. The service was great. Didn’t have any issues or a long wait time. Everything was great. More

Quick and easy! I really appreciare how the service advisors get my car serviced and on the road so quickly, even when I forget to make an appointment. This visit, I I really appreciare how the service advisors get my car serviced and on the road so quickly, even when I forget to make an appointment. This visit, I was alerted to issues that might be coming up in the next couple of months. My Soul (2015) runs beautifully, thanks to the team here. More

Walk in! Great visit with a minimal wait! I was taken as a walk in appointment and was able to get my oil changed incredibly quickly. I could not have asked fo Great visit with a minimal wait! I was taken as a walk in appointment and was able to get my oil changed incredibly quickly. I could not have asked for a better service from the dealership and my service advisor who kept me extremely informed throughout the process! More

Product improvement Jason the service rep kept us informed and we were told in advance it would be a few hours si we were pleased when it only took two hours. Jason the service rep kept us informed and we were told in advance it would be a few hours si we were pleased when it only took two hours. More

I had a great experience . I am greeted by a very courteous employee. I always have a great experience at your dealer ship. I will recommend your dealership to others. I am greeted by a very courteous employee. I always have a great experience at your dealer ship. I will recommend your dealership to others. More

Pleasant, courteous and done with a smile! When I arrived I was immediately greeted and directed to my service rep Chris. He listened to my concerns and very professionally and pleasantly prom When I arrived I was immediately greeted and directed to my service rep Chris. He listened to my concerns and very professionally and pleasantly promised to address them. Everything was taken care of and I was on my way! More

Excellent experience I would love to refer this company to anybody . I love the way that when they hit busy the service manager step in and assess and help me and he was d I would love to refer this company to anybody . I love the way that when they hit busy the service manager step in and assess and help me and he was do promo and very helpful and very compassion to the customer specially me I’m single don’t know too much about car and don’t have too much money yo pay. I’m so happy and highly refer this company to anybody I know good job. More