Jim Ellis Kia of Kennesaw - Service Center

Great Service The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better. Great job. Thanks! More

My engine had seized up and had to be replaced. Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience More

Fantastic! While I wasn’t excited about a recall on the engine and the length of time to replace, it was a great experience by the dealership. Additionally, I ha While I wasn’t excited about a recall on the engine and the length of time to replace, it was a great experience by the dealership. Additionally, I had to come back for a transmission replacement related to the engine replacement and the team owned it and replaced quickly. These guys are great and should be recognized. Both Rob and Jason were awesome to work with. More

Robert was very helpful and courteous I went for a routine recall check. A day later the engine light came on so I called Robert my service guy and he was very helpful and provided me with I went for a routine recall check. A day later the engine light came on so I called Robert my service guy and he was very helpful and provided me with a rental until my car got fixed. More

Excellent Service Great service. Ms. Bell was very thorough and processed my vehicle very quickly. Snacks were provided while I waited. Car was washed and floors wer Great service. Ms. Bell was very thorough and processed my vehicle very quickly. Snacks were provided while I waited. Car was washed and floors were vacuumed. More

Great Service I've not had any issues with service. Staff is always polite and professional. They have addressed any and all concerns I've brought up with them effe I've not had any issues with service. Staff is always polite and professional. They have addressed any and all concerns I've brought up with them effectively. They made good on a minor mistake in the shop. Great Job! Thanks ScottGeek More

Oil change & tire rotation Pleasant and great people to work with. Purchased my car here almost 8 years ago. Don’t bring it to any place else for oil changes or any other issues Pleasant and great people to work with. Purchased my car here almost 8 years ago. Don’t bring it to any place else for oil changes or any other issues. Always take good care of my car and me! More

Awesome Visit! My husband, daughter and I went for an oil change. Rather than wait, the shuttle took us across the street for lunch, in the rain I might add! That wo My husband, daughter and I went for an oil change. Rather than wait, the shuttle took us across the street for lunch, in the rain I might add! That worked out perfectly because by the time we were finished eating, my car was done! The shuttle service pick up and drop off was seamless and fast! The gentleman that checked us in was incredibly kind and friendly (he sits in the very last table near the door that leads to outside). He really made our visit easy. I am thankful for great customer service, short/convenient wait time, and overall pleasant trip to get my car serviced! :) More

Great as usual Brought my car in for a oil change. The service was great. Didn’t have any issues or a long wait time. Everything was great. Brought my car in for a oil change. The service was great. Didn’t have any issues or a long wait time. Everything was great. More