Jim Ellis Kia of Kennesaw - Service Center

Service work Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a ch Everything was great. Diana was fantastic as usual. Only complaint is the pricing. If it wasn't for warranty compliance, I would definitely find a cheaper alternative. More

Very Curteous Chris was very curteous, informative and very professional. He kept me updated in a timely fashion of any findings regarding my car. I would definatel Chris was very curteous, informative and very professional. He kept me updated in a timely fashion of any findings regarding my car. I would definately schedule another visit with Chris as my go to person More

Your service department took great care of me Diana took great care of me and called when the service was done so I could pick my car up, thank you for taking care of me Diana took great care of me and called when the service was done so I could pick my car up, thank you for taking care of me More

Friendly and accuracy I was in good hands. They got me in and out. Took good of me as well as my car. The service was great. I would recommend this service I was in good hands. They got me in and out. Took good of me as well as my car. The service was great. I would recommend this service More

Great service Thank you Ms Lawson for providing great customer service to me! You’re great. You were very attentive and explained everything to me and went above an Thank you Ms Lawson for providing great customer service to me! You’re great. You were very attentive and explained everything to me and went above and beyond to make sure I was happy. Thanks More

Excellent Service I have been going to Jim Ellis KIA for many years, and reps are courteous and they take the time to make the wait pleasant by offering snacks and even I have been going to Jim Ellis KIA for many years, and reps are courteous and they take the time to make the wait pleasant by offering snacks and even shuttle service. They also manage to get mu car serviced in a timely manner. More

A Very Happy Customer I love the attention Jim, Ellis' staff gives to me when I arrive. All my concerns were addressed and promptly completed. Thanks for the service. I love the attention Jim, Ellis' staff gives to me when I arrive. All my concerns were addressed and promptly completed. Thanks for the service. More

Great customer service . Job well done. Management very involved in making sure the customer is satisfied.I think I will return to have my car serviced again. . Job well done. Management very involved in making sure the customer is satisfied.I think I will return to have my car serviced again. More

Great service provided by Jim Ellis Kia. My experience with the Kia Service Department went very smoothly. I was offered a ride when dropping my care off, Diana the service rep was awesome, My experience with the Kia Service Department went very smoothly. I was offered a ride when dropping my care off, Diana the service rep was awesome, the maintenance repair was done quickly and my car was clean when I picked it up. More

Standard Maintenance Care - Very Very Good Dealership and service staff are very attentive and strive to communicate well with customers. They make customers comfortable and try almost everythi Dealership and service staff are very attentive and strive to communicate well with customers. They make customers comfortable and try almost everything they can do in order to please customers. The facility is clean and accommodating. When it comes to going the extra mile to make long-time Kia owners happy to the point that they would return an purchase another Kia product then they fall short, in my opinion. Everything else they do perfectly. I was just unhappy with their determination of "normal wear and tear" on an item that I feel is of very poor quality. This reflects poorly on the Kia brand and will definitely influence my future decision on purchasing Kia products. More