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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,201 Reviews

4,201 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 22, 2019

Great customer service David Beamer gave me totally attention. Great customer service!! Definitely the best Service I ever had. I will highly recommend Kia to everyone of m More

by CASTROBECK1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Liddell
Mar 25, 2019 -

Jim Ellis Kia of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2019

Love Kia This is the best service center ever. The staff and management make you feel like family. The also do no recommend services you don't need and listen More

by LATASHA.GOODE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 22, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2019

Excellent service as always . Diana Bell never fails to impress with her service and support. always knowledgeable and professional and delivers the best results with her de More

by KIA Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 22, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

March 19, 2019

Amazing Jim Ellis is a great place for service and buying a car they are friendly and very helpful they have everything you need while you wait for whatever r More

by dickersonkevin81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 22, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you again soon.

March 18, 2019

First Service Experience was Stellar! I went for my very first service appointment, and it was wonderful. I had several questions about my car and Diana quickly answered them all. I really More

by MCHasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakaria Benabdesselam, Diana Bell
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2019

Great customer service I have nothing but good things to say about my experience. After using the KIA dealership on Cobb Parkway in Marietta and being so frustrated with try More

by BAZANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beamer
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2019

Best Service Ever Robert cared for me from start to finish. I got a deal in tires. I was chauffeured to and from my job. I felt as if I was Kia Royalty. All that w More

by Stewart2015K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2019

It was awesome! The crew and processor were very nice. They were informative and nice to my daughter. I did not wait that long as well. Thanks for everything! More

by AnitaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service, Jason Dale
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2019

Not coming back 03/16/2019 The Customer service i Received was ok. When I walked in it took about 5 min before anybody ask how they can help. the rep i worked with had ok custom More

by Cade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi Cade, Thanks for bringing this to our attention, we apologize for that is not a typical Jim Ellis experience. Our Service Manager, David gave you a call and would like to speak to you further at your earliest convenience. Please give him a call at (770)575-4780, thank you for bringing this to our attention. Thanks, Jim Ellis Kia of Kennesaw Management

March 17, 2019

Always the best! I bought my car there in 2014. From my first oil change Robert Brooks has always taken care of me. Very honest and straight to the point. He never has More

by GATORJESS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Mar 20, 2019 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your review! Thanks again for your business! Take care!

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