Jim Ellis Kia of Kennesaw - Service Center

Scheduled service Easy appointment scheduling. Checked for any recalls. Through overall inspection of vehicle. Consultant always asks before performing additional. Revi Easy appointment scheduling. Checked for any recalls. Through overall inspection of vehicle. Consultant always asks before performing additional. Reviewed all maintenance and warranty information. My service Consultant is Robert and I he knows my vehicle and he takes care of my vehicle. This is my second Kia and I have always had great service. More

Great Experience Great man great service. He greets with a smile and a sense of humor that makes you know everything will be okay. I have yet to have a bad experience Great man great service. He greets with a smile and a sense of humor that makes you know everything will be okay. I have yet to have a bad experience with Robbie in the 3 years I have been a customer. I wish there were more sincere people like Rob in that he listens to his customers and he takes great pride in resolving the issue. Thanks Rob for everything from assuring me that my car would be fixed to the timeliness of the job being completed. Rob went the extra mile for us by explaining what to expect even with an extended warranty. Again Thanks Rob, hats off to you and the service center. More

Excellent service I go to the Kia dealership because of Robert Brooks he has earned my business thru honesty, Integrity and unmatched workmanship! I will only take my c I go to the Kia dealership because of Robert Brooks he has earned my business thru honesty, Integrity and unmatched workmanship! I will only take my car to Robert Brooks! More

Oil change Very pleasant experience, everything was done as promised . I have been going to this dealership for over five years. I purchased my current vehicle t Very pleasant experience, everything was done as promised . I have been going to this dealership for over five years. I purchased my current vehicle there and will do repeat business in the future. More

Dianna was and always is outstanding. Takes very good care of me. Only thing is how long is takes to get an oil change always 2 hours. But other than That w was and always is outstanding. Takes very good care of me. Only thing is how long is takes to get an oil change always 2 hours. But other than That wonderful customer service from everyone. (: More

Oil change Came in a few minutes late for scheduled oil change. Was greeted almost right away (person was speaking with another customer), and then helped. Whi Came in a few minutes late for scheduled oil change. Was greeted almost right away (person was speaking with another customer), and then helped. While the oil change took over two hours, they were busy (and I was a bit late for my appt). More

Awesome Experiene with Nicole King!!! My initial plan when I arrived at the dealership was not to buy a car but to gather some information for my insurance. When i got on the lot Nicole Ki My initial plan when I arrived at the dealership was not to buy a car but to gather some information for my insurance. When i got on the lot Nicole King was very friendly and honest with me from the beginning on what I could do regarding my information I provided to her. She made the whole experience very relaxed and comfortable as far as me getting into a new car that same day. I would highly recommend this sweet lady to anyone of my friends and family. She really made me feel right at home, Thanks!!! More

Service advisors and technicians are trustworthy. I was very satisfied with the service, prompt, and appreciated the car wash. I personally prefer hand wash vs machine wash. I didn't ask which method I was very satisfied with the service, prompt, and appreciated the car wash. I personally prefer hand wash vs machine wash. I didn't ask which method was used, but it is appreciated nevertheless. No issues. More

30,000 Miles Service From the start to finish everything was perfect. Rachel was very courteous. I had one concern and the technician came to see me to explain. Overall From the start to finish everything was perfect. Rachel was very courteous. I had one concern and the technician came to see me to explain. Overall very please More

The service was very good and the car was done on time My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run My car was diagnosed and the options were given to me by the service manager. Once we decided on our plan of action, the car was completed and has run well since. More