Jim Ellis Kia of Kennesaw - Service Center

Solid Customer Service Lavar Frederick took great care of me and addressed all service needs flawlessly. He went over and above to help me and showed great interest in my au Lavar Frederick took great care of me and addressed all service needs flawlessly. He went over and above to help me and showed great interest in my auto service needs. More

Service Appointment LeAnn was awesome in her customer service for me. She kept me informed and updated through the entire process. The waiting stea was also very nice. LeAnn was awesome in her customer service for me. She kept me informed and updated through the entire process. The waiting stea was also very nice. More

Leanne was absolutely helpful and efficient. Leanne was absolutely outstanding in ensuring my wife's vehicle was serviced correctly and for a reasonable price. She also was sure to recognize my s Leanne was absolutely outstanding in ensuring my wife's vehicle was serviced correctly and for a reasonable price. She also was sure to recognize my service as a veteran of the U.S. Army since my visit was on Veterans' Day. Thank you for your great service, friendly smile, and "can do" attitude. My wife and I greatly appreciate it! Keep up the great work! More

Leanne is great! We had issues with the shifter and radio on our Optima and Leanne was great w/ following up w/ us and genuinely cared and was focused on us being take We had issues with the shifter and radio on our Optima and Leanne was great w/ following up w/ us and genuinely cared and was focused on us being taken care of More

Genuinely good Always polite. The employees here, especially my service manager Robbie, are extremely nice and have positive energy. I’ll be buying my next vehicle f Always polite. The employees here, especially my service manager Robbie, are extremely nice and have positive energy. I’ll be buying my next vehicle from here. More

Fast, friendly customer service. Fast, friendly, and detailed customer service. From the very start of my appointment set up phone call, offering water, coffee and snacks, my oil chan Fast, friendly, and detailed customer service. From the very start of my appointment set up phone call, offering water, coffee and snacks, my oil change and tire rotation that I came for, checking my car overall and speaking with me about it, and even going the extra finishing step of cleaning my car for me to return to. Completely satisfied with my whole experience! More

Pleasant Easy to schedule and friendly staff. Cleanliness and beverages provided. Available cell phone plug access and umbrellas for the very rainy day. Smi Easy to schedule and friendly staff. Cleanliness and beverages provided. Available cell phone plug access and umbrellas for the very rainy day. Smiles and have you been helped questions was very welcoming! More

Great Experience Had the best experience, Leanne was super nice and very helpful! My recall was fixed very quickly, which I appreciated! Would definitely recommend to Had the best experience, Leanne was super nice and very helpful! My recall was fixed very quickly, which I appreciated! Would definitely recommend to any Kia owner! More

Awesome Service was fantastic amd the people were very friendly. The price was very good and the place was very clean. The other thing that I like is if there Service was fantastic amd the people were very friendly. The price was very good and the place was very clean. The other thing that I like is if there is something else wrong with your they let u know More