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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,292 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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January 01, 2019
Lavar is the best!! Lavar goes above and beyond to assist the customers needs in the service department. I appreciate everything he does while my car needs service! Thank Lavar goes above and beyond to assist the customers needs in the service department. I appreciate everything he does while my car needs service! Thanks! More
by CRWEAVER87
Verified CustomerEmployees Worked With
Lavar Frederick
December 31, 2018
Amazing Service and Staff Greeted with smiles and a huge welcome. My service tech was awesome! He informed me of services that would be coming up. I must say I was impressed wi Greeted with smiles and a huge welcome. My service tech was awesome! He informed me of services that would be coming up. I must say I was impressed with the level of service and care. More
by SOPHIAT.FRANKLIN
Employees Worked With
Jason
December 31, 2018
Thank You for your excellent service and your professional & friendly staff, namely Ms Diana Bell.And Thank you for all the the snacks you all provide to us. Th for your excellent service and your professional & friendly staff, namely Ms Diana Bell.And Thank you for all the the snacks you all provide to us. The cleaniness of the facility was immaculate. More
by TINATOLES23
Employees Worked With
Diana Bell
December 31, 2018
Excellent Service Service at Jim Ellis Kia in Kennesaw is always excellent. The staff is professional and friendly. Particularly like the car washes after service and t Service at Jim Ellis Kia in Kennesaw is always excellent. The staff is professional and friendly. Particularly like the car washes after service and the snacks. More
by RBRINDLE42
Employees Worked With
Robbie Brooks
December 31, 2018
Oil change, 15,000 service, + front brakes. I came in for an oil change (4th one in 22,377 miles). I left with a $630 bill after a 15,000 service (incl front brakes), Not thrilled with that! I came in for an oil change (4th one in 22,377 miles). I left with a $630 bill after a 15,000 service (incl front brakes), Not thrilled with that! Leased this 2015 Optima for 42 months and bought it in August 2018. Very low mileage. When I called for the appointment, I asked if I needed a "service". Answer was "No, only an oil change with those miles." During the 27 point inspection, front brakes were found worn more than the rear, which resulted in the 15,000 mi service. I did authorize the work, but was somewhat shocked with the cost. Had I known the price (not disclosed with upgrade), I would have waited. I also was told I needed four new tires (not wear, but dry rot) and that was to cost $700+. I won't buy them from Kia at that price. More
by EDGRAY63
Employees Worked With
Miranda
December 31, 2018
Great Service Excellent Diana Bell is always helpful and efficient Enjoy working with her. She goes over and above In helping and understanding the issues and h Excellent Diana Bell is always helpful and efficient Enjoy working with her. She goes over and above In helping and understanding the issues and how to get them resolved More
by CJLASH326
Employees Worked With
Diana Bell
December 29, 2018
In for an upgrade on a recall The time I had to wait. Way too far. I was given a time of 1 1/2 hours and had to wait about 45 minutes longer. The time I had to wait. Way too far. I was given a time of 1 1/2 hours and had to wait about 45 minutes longer. More
by DOSHELLEY
Employees Worked With
Lavar Frederick
December 29, 2018
Great customer service. Leanne was friendly, helpful and professional! The dealership waiting area is always clean and comfortable. My car maintenance was completed in a time Leanne was friendly, helpful and professional! The dealership waiting area is always clean and comfortable. My car maintenance was completed in a timely basis as always! More
by Vfconner
Employees Worked With
Leanne Knight
December 28, 2018
Mileage Rebate I had a great experience with Jim Ellis Kia of Kennesaw. Robbie did a great job and got my car back to me cleaner than I dropped it off. Thanks! I had a great experience with Jim Ellis Kia of Kennesaw. Robbie did a great job and got my car back to me cleaner than I dropped it off. Thanks! More
by allisons33
Employees Worked With
Robbie Brooks
December 28, 2018
Great he was awesome really nice an very kind let me know what I needed and was really helpful I will be back to see him he was awesome really nice an very kind let me know what I needed and was really helpful I will be back to see him More
by ELISEBATTLE
Employees Worked With
Lavar Frederick
