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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,184 Reviews

4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 05, 2018

Great service with recall I received a letter in the mail requesting I take in my Kia for an upgrade. I called Jim Ellis and the service was excellent More

by ASIMMO1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2018

great service experience very helpful and friendly. The service department was so helpful and genuinely happy to help. They were quick yet thorough. I will go back for sure an More

by KPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to the quality of service our staff provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2018

Great Experience I took my kia soul for 105K maintenance service. Diana Bell was very professional and knowledgable. The price very resonable and Dianna help me with More

by ERICKMEZA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Diana took great care of you! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2018

Service Great service dept and detail dept I will use you all again in the future I will schedule an appointment very soon Thank you very much More

by anthonyestrella19770330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 08, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

November 02, 2018

Good experience. Took less time for vehicle "recalls" than expected. Was in and out in ample time. Would have liked a copy of the repairs that were needed. Overal More

by C.DUNN1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you; we appreciate your feedback! We are glad we could get you back on the road in a timely manner. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2018

Always great! Called at 7:45 to for a service appointment. They got me in at 8am and I had my car before noon! Always super friendly and great customer service! More

by hawkipa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad we could be of service to you! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2018

Oil change Not going to write my life story.. You are asking to much. Don't like this box. Don't send this box to me again. More

by TEDBEDENBAUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us your feedback. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 31, 2018

Service dept I have been going to get my oil changed in the service department for years. The staff is always friendly. My car is always ready when they say and Ro More

by AMANDASTELL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you! We hope you have a great day!

October 31, 2018

Service on my vehicle The service at Jim Ellis Kennesaw was extremely fast & staff efficient. They provide snacks & entertainment (TV) while I waited. Past the time by very More

by RPJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know his name - he didn't give it & I didn't ask.
October 31, 2018

Not done in timely manner. Never got call that car was ready Service Advisor was not there when we dropped car not when we picked it up. And did not get a call that car was ready... More

by JOBEPEDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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