Jim Ellis Kia of Kennesaw - Service Center

Always great! Called at 7:45 to for a service appointment. They got me in at 8am and I had my car before noon! Always super friendly and great customer service! Called at 7:45 to for a service appointment. They got me in at 8am and I had my car before noon! Always super friendly and great customer service! More

Service dept I have been going to get my oil changed in the service department for years. The staff is always friendly. My car is always ready when they say and Ro I have been going to get my oil changed in the service department for years. The staff is always friendly. My car is always ready when they say and Robbie is best!! More

Not done in timely manner. Never got call that car was ready Service Advisor was not there when we dropped car not when we picked it up. And did not get a call that car was ready... Service Advisor was not there when we dropped car not when we picked it up. And did not get a call that car was ready... More

Love the employees For several years I have taken my Kia here and always have a pleasant experience.... Friendly, efficient and quick. Love Diana Bell...very friendly For several years I have taken my Kia here and always have a pleasant experience.... Friendly, efficient and quick. Love Diana Bell...very friendly and thorough. More

Diana Bell is the reason why I only get my KIA serviced at Jim Ellis of Kennesaw. My service experience at Jim Ellis has always been professional and timely. I know if Diana why I only get my KIA serviced at Jim Ellis of Kennesaw. My service experience at Jim Ellis has always been professional and timely. I know if Diana recommends specific work done on my KIA during a regular oil change she knows exactly what she is talking about and the additional work is necessary to keep my KIA running great. I feel confident when I leave Jim Ellis that my vehicle is at optimal performance and that I am good until my next regular service. More

Came in for Service, Traded for a New Car The Service Department ALWAYS gets me out sooner than promised. I came in to get my 2017 Sportage 20,000 mile service and ended up trading it for a 20 The Service Department ALWAYS gets me out sooner than promised. I came in to get my 2017 Sportage 20,000 mile service and ended up trading it for a 2019 Sportage. My apologies to those that did help with the sale. I don't remember their names, but they are all 5 stars! More

Excellent I was greeted with such a big smile, upon my idmediate entrance. Hot beverages and snacks offered to me while I was waiting as well. Of course the I was greeted with such a big smile, upon my idmediate entrance. Hot beverages and snacks offered to me while I was waiting as well. Of course the absolute best part I was in and out within an hour. More

Always Happy Leann was so helpful! My service was quick and affordable. Jim Ellis Kia makes appointments easy to schedule and their waiting room is very comfortabl Leann was so helpful! My service was quick and affordable. Jim Ellis Kia makes appointments easy to schedule and their waiting room is very comfortable. I highly recommend them! More

Sorento Serviced -Robbie Brooks I had maintenance performed on my Kia. Robbie Brooks was my service representative. Experience and service was great as usual! A big Thank You to Rob I had maintenance performed on my Kia. Robbie Brooks was my service representative. Experience and service was great as usual! A big Thank You to Robbie!. You, team, and service is why I am a repeat customer. More