Jim Ellis Kia of Kennesaw - Service Center

Best Dealership I have ever been to! Everyone went above and beyond! I drove 1 hour to get there and it was so worth it! I had my 1 yr old daughter with me and was told it would take abou Everyone went above and beyond! I drove 1 hour to get there and it was so worth it! I had my 1 yr old daughter with me and was told it would take about 2 hours for my car to be finished. My service advisor offered a complementary ride to some where close by so we wouldn't have to wait in the waiting room for 2 hours. Not only did they take me and pick me back up, they also helped me with my stroller and car seat. This kind of customer service is so hard to come by nowadays!Thank you to all the staff members that helped make this such an awesome experience! To the guy that drove me, thank you so much! I will definitely be back! More

Excellent service and very helpful! Leanne has been an awesome advisor and helped me every step of the way. It was my first time coming and at first I was confused. But she swiftly got m Leanne has been an awesome advisor and helped me every step of the way. It was my first time coming and at first I was confused. But she swiftly got me up to speed and and gave me a layout of the place, I was genuinely impressed. Leanne was so considerate about my Car and me, making sure I was well taken care of. Set an appointment expecting the usual, although I was blown away by this place. So thankful to have her and she is also very very nice! More

Great Is a Great place to come to friendly people good service good experience I been coming here for years for my and my son's car Is a Great place to come to friendly people good service good experience I been coming here for years for my and my son's car More

Great customer service! My battery in my hybrid died and they got me in, fixed the battery and two recalls. And still had my car back the same day. I am eternally greatful fo My battery in my hybrid died and they got me in, fixed the battery and two recalls. And still had my car back the same day. I am eternally greatful for the swiftness and kindness. More

Excellent Service from Robbie As always Robbie was awesome. He was able to work me in to the very busy schedule and continued to keep me apprised of the progress as my vehicle was As always Robbie was awesome. He was able to work me in to the very busy schedule and continued to keep me apprised of the progress as my vehicle was repaired. I come to this dealership because of Robbie's outstanding customer care. More

Thank you. Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was prett Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was pretty quick this time as well More

Great Lavar is awesome!! Always on top of his game. I would recommend him every time! Car was cleaned like I requested. Very happy with my visit Lavar is awesome!! Always on top of his game. I would recommend him every time! Car was cleaned like I requested. Very happy with my visit More

Great service The overall service was simply great! Ms. Leanne ROCKS! The mechanic is fantastic and the transportation guy was very kind, friendly and accommodating The overall service was simply great! Ms. Leanne ROCKS! The mechanic is fantastic and the transportation guy was very kind, friendly and accommodating. Just fantastic!!!! More

Super Service Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. More

Thorough Service Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! More