Jim Ellis Kia of Kennesaw - Service Center

Very friendly Diane did a wonderful job of keeping me informed on how long the process would be. Was very helpful in suggesting a few things for us to do during our Diane did a wonderful job of keeping me informed on how long the process would be. Was very helpful in suggesting a few things for us to do during our wait time. More

Very professional and attentive Super efficient, courteous and aware of what needs to be done based on miles and age of vehicle. Felt like they knew what they were doing and not just Super efficient, courteous and aware of what needs to be done based on miles and age of vehicle. Felt like they knew what they were doing and not just trying to upsale. More

Excellnce Car had etc light on was undriveable. Despite car being 8 years old they took it right in no appointment and provided me with a free loaner car.ince i Car had etc light on was undriveable. Despite car being 8 years old they took it right in no appointment and provided me with a free loaner car.ince it was at the dealer I had the perform a laundry list of service and repairs I had put off as I 'am an hour plus from dealer.. Gave me back a clean perfectly running auto! VERY HAPPY CUSTOMER More

Software update Renee was a pleasure to work with, very professional, courtesy and didn’t promised me at that she couldn’t keep. Enjoyed working with her. Renee was a pleasure to work with, very professional, courtesy and didn’t promised me at that she couldn’t keep. Enjoyed working with her. More

Excellent service Was greeted immediately by Diana bell, was kept informed of progress of service being performed and work was performed in a timely manor. Car was was Was greeted immediately by Diana bell, was kept informed of progress of service being performed and work was performed in a timely manor. Car was washed and interior was vacuumed. More

Great service in a busy service center. They took care of me. Gave me a loaner vehicle when they were busy so I didn’t have to wait. in a busy service center. They took care of me. Gave me a loaner vehicle when they were busy so I didn’t have to wait. More

Get you in and out when you're in a rush I dropped in to Jim Ellis KIA of Kennesaw without an appointment to get an oil change/tire rotation. I expected to be there for hours and was going t I dropped in to Jim Ellis KIA of Kennesaw without an appointment to get an oil change/tire rotation. I expected to be there for hours and was going to leave if it was going to be excessive. I was in and out in around an hour. I was really impressed, particularly as I didn't have an appointment. More

Courtesy and helpful Thank you for the excellent service I received when I visited the service department. Everyone there performed their job well. I'll definitely be bac Thank you for the excellent service I received when I visited the service department. Everyone there performed their job well. I'll definitely be back! More

Quick recall sticker I was in and out in no time. My advisor Robbie made sure of that! It’s so nice to be known when you come in. Thank you! I was in and out in no time. My advisor Robbie made sure of that! It’s so nice to be known when you come in. Thank you! More

Very professional. Love this dealership and drive over an hour to get here and right past a Sons Kia in my own neighborhood. Tend to wait a while for service but still l Love this dealership and drive over an hour to get here and right past a Sons Kia in my own neighborhood. Tend to wait a while for service but still love it. More