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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,190 Reviews

4,190 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 12, 2018

Excellent service Was greeted immediately by Diana bell, was kept informed of progress of service being performed and work was performed in a timely manor. Car was was More

by CDRUMM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

October 12, 2018

Great service great place Friendly customer service and great waiting area. I have and will continue to service my Kia here. All service people are great. I like the fact th More

by CANDACE.BARATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

Candace, thank you for choosing us for all of your service needs! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 12, 2018

My advisor did a great job! My advisor did a great job, was very helpful, and went above and beyond to make my experience a good one. Thanks a lot for everything. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Leanne Knight
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to our staff’s outstanding customer service, Chris! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2018

excellent! It is an excellent experience!I don’t know which services I should do and Lavar helps to tell. Shorter time than I expect, tire pressure adjusted. More

by TIANKUNZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad to hear Lavar took great care of you! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2018

Awesome service I always get treated like royalty. Whenever there seems to be a problem, i am always presented with a solution. I get prompt return phone calls More

by FELICIA92002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Alex Williams
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

This is great to hear, Felicia! Our staff is dedicated to providing top notch customer service. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 10, 2018

Good Visit Renee was new to me as my consultant. She greeted me with a smile and was pleasant to talk to as well as made sure to find out what my needs were tak More

by MEEMAWSTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with Renee! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2018

The only place I’ll take my car!!! Not only was I greeted immediately, but the staff was so genuine! Robert was fabulous and had me laughing from the start! I had an oil change, tire ro More

by brianna.james33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Brianna, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2018

GREAT SERVICE The service team at Jim Ellis is always pleasant. My advisor, Diane is awesome!! Always giving me excellent service no matter what!! She always has a More

by CLARENCE.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Clarence, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 08, 2018

Levar really went above and beyond After spending 40k on a car with Ed voyles service has been less then pleasurable. They don’t answer their phone and appointments only is all I here f More

by CRAIGWDSTCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

October 08, 2018

Good Service The Service Tech was fast and keep my informed. The only this was they did not check the air in my tires like I ask. I was told they where check and More

by HOLLIBORTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for the high star rating, and we appreciate all constructive feedback, as we are always looking for ways to improve our services. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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