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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,190 Reviews

4,190 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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September 20, 2018

Amazing customer service . Problem diagnosed and solved and I was kept informed every step in the process. I highly recommend this service center and the friendly and professi More

by Pamela07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in the service department.
Sep 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! If you're ever in need of more help, please let us know! Take care!

September 19, 2018

Great service! No waiting time . Agent polte and professinal Great service. Provided payment options.Service completed during time frame given. Refer at window sticker reminder for next service.Very pleasant and More

by EVELYNSOLANGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2018

Amazing time Ms Diana is everything! She’s so personal and even helped get me some info on extra things for my car. She will be my number one from now on. I got an More

by Dani.d1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 18, 2018

My service with Kia of Kennesaw has always been excellent! That I truly don't take for grant ... I very happy with knowing my car will get the professional service it needs. To keep my vehicle dependable runni More

by KKSR710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Robbie Brooks, Diana Bell
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction is our top priority! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2018

Recall Trip We came there because we received a recall in the mail for our 2015 Optima, and we decided to get our oil changed at the same time. The service we go More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing top notch service, Marsha! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2018

In & Out Service Service was fairly quick with a complimentary car wash clean bathrooms, snacks, beverages and free Wifi. All associates were very friendly and ready t More

by jlw1801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2018

Radio Problem They took care of me. My tec was Jason. I went through several Dealership for the same problem kia at ed volyes didnt help me at all. So that's when More

by JENEATTAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad to hear Jason took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2018

A person who loves their job, shows it. The first day I went to the service center I talked to a young lady, not once did she look at my car before giving me advice to call my insurance comp More

by angeliau3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We are so glad Lavar was able to provide you with a positive experience! Your satisfaction means a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2018

Great experience! Jason was professional and friendly. We had a scheduled appointment and were taken care of quickly. Didn’t have to wait too long for service to be don More

by BJDODSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason from service dept
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for letting us know how Jason did! If there's anything further we can do for you, we are happy to help!

September 17, 2018

Good Service from Leanne Good and Prompt Service from Service personnel, Leanne Knight. Pleasant waiting area and cashier service. I have nothing else to say so please accep More

by GLENDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Glenda, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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