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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,192 Reviews

4,192 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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September 03, 2018

Great They take great care of me and my car, everyone was nice and willing to help, i leave in rome and travel to this kia More

by FROGGY8606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 03, 2018

Comfortable..environment....knowledgeable..staff. Over all a good dealer ship everyone seems to have the people service profit approach I bring my business to this dealership because of Mr.Andre Youn More

by HERCULESKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Lavar Frederick, Blake Hodoh, Alex Williams
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to working with you again in the future. Take care!

September 01, 2018

I would recommend for services and sales In short, good service, good location, good conversation and great follow-up request for my survey inputs...thanks!! Wonderful attention to my reque More

by MORENEWSTEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Diana Bell
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad to hear you enjoyed your service visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2018

Great service Ms Bell is awesome everytime, she is helpful and assured that my car is well taken care of! She does a wonderful job, and gives good advice More

by 07MITZU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2018

Best dealership customer service I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away sat More

by SSHULTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera, Robbie Brooks, Diana Bell
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

We strive for 100% satisfaction, and it is great to see you always have such a positive experience at Jim Ellis Kia of Kennesaw. We value our customers and we look forward to seeing you on your next visit. Take care!

August 31, 2018

Fast diagnosis of issue I had a backup camera that was intermittent and saw that there were issues with them online. Brought my Sorento to my dealer and found that is was th More

by TONY.CONTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Leanne Knight
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Tony! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

August 29, 2018

Customer Service was amazing! Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded More

by TYMOTON2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2018

Great all around service I only have my Kia Soul serviced at Jim Ellis Kia of Kennesaw. Robbie Brooks is my service advisor and he always has competitive pricing. More

by CLAYTONTUMBLESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
August 28, 2018

Great experience I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I would More

by amycatherine89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 04, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 27, 2018

Fine experience Lavar was friendly and helpful. He applied a coupon from the dealership that wasn't directly related to my visit but had some services that overlappe More

by Optima Mystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!

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