Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,234 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Unparalleled! I travel frequently and have been in for multiple service visits this year. Every visit I have been more than pleased. The staff is friendly, knowledg I travel frequently and have been in for multiple service visits this year. Every visit I have been more than pleased. The staff is friendly, knowledgeable and prompt. I would absolutely recommend this service center. More
Great Service Great Service!!!! I will always bring my car here. Customer service number 1!!!!! Great Service!!!! I will always bring my car here. Customer service Great Service!!!! I will always bring my car here. Customer service number 1!!!!! Great Service!!!! I will always bring my car here. Customer service number 1!!!!! More
Great Always quick and easy. Very friendly service associates. The two behind the check out counter for service are often rude and a bit snotty, but the ser Always quick and easy. Very friendly service associates. The two behind the check out counter for service are often rude and a bit snotty, but the service advisors make up for it. More
Service for personal car Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drink Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drinks, and magazines. Check out was quick and pleasant. Car was washed and vacuumed. More
Friendly staff, clean waiting areas It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engin It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engine😁 I had made a service appointment for 11am for oil change. Wait time was a little long but within acceptable limits. More
All around great care Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and a handshake. I think the employees really liked that too. More
Great Service Department Post sale service is one of the most important things to me. I don't want to feel like, "okay, we got your money, now go away". My service adviser is Post sale service is one of the most important things to me. I don't want to feel like, "okay, we got your money, now go away". My service adviser is Robbie and I really like how transparent and clear he is. He networks very well within his own organization and ensures I have the right person for the task at hand. I HIGHLY RECOMMEND ROBBIE!! More
Great Customer Service LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my experience at the dealership lovely. More
Oil change maintenance I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snac I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snacks bountiful. The techs do a great job and work in a timely manner. I love the service. More
Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely manner. More