Jim Ellis Kia of Kennesaw - Service Center

Scheduled Maintenance Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The ser Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The service was quick, More

20,000 mile check up and oil change Diana was great and they were ready and I was in and out in less than an hour. I was just needing and oil change and I have an extended warrenty but d Diana was great and they were ready and I was in and out in less than an hour. I was just needing and oil change and I have an extended warrenty but don't understyand why it doesn't cover everything. More

Very good job and attentive service I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. More

Great Service Department Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees s Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees spend time with their own families. Absolutely love they they have family values! More

Regular service review Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my n Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my next service. More

Broken seat belt The part my seat belt clipped into broke. I couldn't clasp my seat belt. Kia fixed it fast and had it done the very same day. Great customer service. The part my seat belt clipped into broke. I couldn't clasp my seat belt. Kia fixed it fast and had it done the very same day. Great customer service. More

Scheduled maintenance Diana Bell provided superb customer service! She is such a pleasant employee and I really appreciate her assistance. My vehicle runs much smoother n Diana Bell provided superb customer service! She is such a pleasant employee and I really appreciate her assistance. My vehicle runs much smoother now. Keep up the great work Diana. More

Great customer service! The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definit The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definitely does! And the whole service department seems to work together to provide great customer care. More

Good Experience RJ in the service center was wonderful and kept me informed at all times...I will always request to work with him in the future. RJ in the service center was wonderful and kept me informed at all times...I will always request to work with him in the future. More