Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,175 Reviews of Jim Ellis Kia of Kennesaw - Service Center
I like the service team they are very helpful and on time keep updating their clients keep updating their clients More
Always a good energy and help with figuring out the best way to keep my car healthy! way to keep my car healthy! More
My 2018 Kia Soul + had the fatal flashing check engine light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennes light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennesaw, as I hadn't been very pleased with the dealship I'd gone to in the past. From the minute I started dealin with Mark Kerkoski, I felt confident that I'd made the right choice. Mark was super knowledgeable, totally honest & transparent -- which is ultra-important to me -- diagnosed sooner than expected, got the engine right away, I had my car back in two weeks! I wish I lived nearer to Kennesaw, as I plan to continue using this dealership, thanks to the fantastic service give to me by Mark! This dealership found gold, when they brought Mark Kerkoski onto their team!! More
A very trying time, made so much lighter & better due to Mark!!! Happy camper Mark!!! Happy camper More
Customer services experience at service shops was excellent but but I had a problem. They told me they would wash the vehicle. I was waiting for 1 hour and had to claim it. Upon receiving it, it was excellent but but I had a problem. They told me they would wash the vehicle. I was waiting for 1 hour and had to claim it. Upon receiving it, it was unwashed. They are small details that add to the quality of the service. More
Fast, efficient, did what I asked. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. More
Fast, friendly and excellent service. This dealership has a experienced service team who listens and ensure that all customers' needs are met. The service was far better than most Kia dea This dealership has a experienced service team who listens and ensure that all customers' needs are met. The service was far better than most Kia dealerships I have come across. More