Jim Ellis Kia of Kennesaw - Service Center

Javon M. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. More

Diana Bell is the most amazing service representative ever! Great, friendly, customer service oriented, and the best in the business. ever! Great, friendly, customer service oriented, and the best in the business. More

Always a good energy and help with figuring out the best way to keep my car healthy! way to keep my car healthy! More

Even though we live in Douglasville, I always bring our Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. More

I drove in, I was met promptly. We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for abo We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for about 2 hours and then Phil car and let me know the car was all set after I had viewed a video of the service summary. An overall pleasant experience More

I like the service team they are very helpful and on time keep updating their clients keep updating their clients More

All of the employees that I encountered were professional, polite, amazing communication and extremely welcoming professional, polite, amazing communication and extremely welcoming More

My 2018 Kia Soul + had the fatal flashing check engine light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennes light, code P1326. Ended up being the rod bearing issue for which Kia was replacing the lower part of the engine. I had it towed from Rome to Kennesaw, as I hadn't been very pleased with the dealship I'd gone to in the past. From the minute I started dealin with Mark Kerkoski, I felt confident that I'd made the right choice. Mark was super knowledgeable, totally honest & transparent -- which is ultra-important to me -- diagnosed sooner than expected, got the engine right away, I had my car back in two weeks! I wish I lived nearer to Kennesaw, as I plan to continue using this dealership, thanks to the fantastic service give to me by Mark! This dealership found gold, when they brought Mark Kerkoski onto their team!! More

Fast, efficient, did what I asked. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. I was met with curtesy, the rep listened to what I needed, delivered as promised and on time. More

A very trying time, made so much lighter & better due to Mark!!! Happy camper Mark!!! Happy camper More