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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,231 Reviews
Call Service Center (404) 445-2636

4,231 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 19, 2024

Rear shock was leaking and he fixed it And performed 2 updates and told me how to do the gps update More

by SPECIALSERVICES2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden service Mgr I believe
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Mar 20, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service team could help out! Thanks again for your business, and we hope to see you next visit. Take care!

March 17, 2024

Friendly, quick, honest, and wonderful! Mark was wonderful! He was honest about what was needed. He did not try to sell me anything. Plus, overall experience was really pleasant. More

by MITULPATEL9
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Mark was such a great help! Thanks again for your business, and we hope to see you next visit. Take care!

March 17, 2024

Kristian was very professional and gave me updates on the progress of the repairs on my van. More

by Jbmoss18
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Kristian was such a great help! Thanks again for your business and kind words. Take care!

March 17, 2024

Personable,helpful, professional Talking with people at Kia, I feel like I am talking to real people who care about you -and life! They are positive and feel genuine. More

by S ANN THELEN
Recommend Dealer
Yes
Employees Worked With
Norris -great! Visited w Kris from other visits-also great! Thank you!
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 17, 2024

He was very kind from the time I walked in until I left he was very knowledgeable of his job. And had a very pleasant attitude More

by swill1love
Recommend Dealer
Yes
Employees Worked With
He was great and did a excellent job
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 15, 2024

It was good. Not as personal as I would want. But ok Would like a vacuum if I can't get a wash lol More

by MILESOFSTYLE79
Recommend Dealer
Yes
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 15, 2024

This is to thank you for your employee Diana Bell she’s very Curtis, professional, and well inform of her professional thank you and I highly recommend her More

by GHODGE242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 14, 2024

Not sure how this guy works here, Kia Corporate needs to vet the way dealerships hire people. I would hate for the local dealerships to give the BRAND KIA/HYUNDAI a bad name because they don't have the corr More

by 조지아 제조 공장 고객
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2024

She is wonderful to work with. And has a great customer service attitude! I will return. More

by sraybhrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 13, 2024

Got me in in a timely manner, got me out in a timely manner. Mark was very kindly. More

by LAMMAMURRAY
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lammamurray, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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