Jim Ellis Kia of Kennesaw - Service Center

Amazing customer service she was a peach to work with I will come again service always 100 percent 😊 this will be my new home for all further services will come again service always 100 percent 😊 this will be my new home for all further services More

Professional Professional and fast Great customer service but needs military discount and coupons Will recommend but needs military discount and coupons Will recommend More

Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT More

Norris was very knowledgeable and kept me updated on my car service. Thanks ?? I am very satisfied with my car service recently. car service. Thanks ?? I am very satisfied with my car service recently. More

Great service! I was very happy to be in and out so quickly I've been using the service department at the dealership for 7 years now, it's been very good I was very happy to be in and out so quickly I've been using the service department at the dealership for 7 years now, it's been very good More

Awesome experience and such great service. Thank you and have a great day. I will be back. Thank you and have a great day. I will be back. More

Great experience at Jim Ellis Kia. They had me fixed up in no time at all. Diana Bell was my service advisor. She had me laughing from the minute I walked in. Highly recommend Jim Elli They had me fixed up in no time at all. Diana Bell was my service advisor. She had me laughing from the minute I walked in. Highly recommend Jim Ellis and Diana! More

Diana Bell is the best Service Advisor, she is very thorough. She makes sure that you are totally taken care of and makes sure that you understand the service that has been done on your car and if you thorough. She makes sure that you are totally taken care of and makes sure that you understand the service that has been done on your car and if you have any questions. When coming to Jim Ellis KIA you need to see Diana Bell. More

Chris was efficient and helpful. ..went above and beyond! Chris was efficient and helpful...went above and beyond! He addressed all my concerns and was proactive in checking a needed ..went above and beyond! Chris was efficient and helpful...went above and beyond! He addressed all my concerns and was proactive in checking a needed part. More

My car been there since January 12th and still not fixed yet it was supposed to be repaired within a week and yet it is not. Last week I was told it is ready so I picked it up and 3 miles down the road the yet it was supposed to be repaired within a week and yet it is not. Last week I was told it is ready so I picked it up and 3 miles down the road the same problem occurred. I drove it back and Javon told me it was the tow cover cap blocking the radar and so I took off and 3 miles later the same light came on the dash. I texted Javon and he didn't reply back. I took it back the following day and told him what happened and the car still there and I am not getting any updates whatsoever even though I texted Javon yesterday and he never replied back. I also called to talk to a manager 2 weeks ago and I left 2 voice messages and no one bothered to call me back. This is the worst dealership experience ever. Oh, also when I went to pick the car the first time they couldn't find the key and I had to wait 45 minutes until they found it. More