Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Maserati
Atlanta, GA
163 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 20 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 163 reviews
April 01, 2024
Ken and Raychel were a pleasure to deal with and can’t wait to purchase my next Maserati at Jim Ellis again such a great experience and welcoming feeling wait to purchase my next Maserati at Jim Ellis again such a great experience and welcoming feeling More
by Kylepinkard232
Employees Worked With
Raychel
Helpful March 25, 2024
Wow! Buying a car couldn’t be any easier! Raychel (at my direction) had me in and out of the dealership in less than an hour with a CPO car selected and d Buying a car couldn’t be any easier! Raychel (at my direction) had me in and out of the dealership in less than an hour with a CPO car selected and deposit. I came by the next morning and in 40 minutes traded in my 2016 QP and drove home in my 2020 Ghibli. Raychel is amazing! Knocked it out of the park with customer service. She sets the bar high going forward. Much better service than what I’ve had at Porsche, Lexus, BMW, Audi and Mercedes ATL dealerships. She is a winner! More
by GregW
Employees Worked With
Raychel Campos and Kapleton
March 25, 2024
This dealership was the best one I ever been to. I definitely will recommend this to family and friends. Ms. Raychel went above and beyond. I definitely will recommend this to family and friends. Ms. Raychel went above and beyond. More
by Rico Mc
Employees Worked With
Raychel Castro
March 14, 2024
Rachel and Mr. Forrest at Jim Ellis Maserati is a joy to work with. Very helpful and humble from A to Z. Very knowledgeable staff ❤️❤️❤️. Forrest at Jim Ellis Maserati is a joy to work with. Very helpful and humble from A to Z. Very knowledgeable staff ❤️❤️❤️. More
by Ho4ng69
Employees Worked With
Rachel Mr Forrest
March 07, 2024
Jamal has been helping me get car service. This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal More
by jwmsr52
Employees Worked With
March 07, 2024
Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance Great service! Will be back again next time I need additional assistance More
by Troydvs
Employees Worked With
February 21, 2024
Raychel at Jim Ellis Maserati was amazing! Knowledgeable about the cars, patiently answered all my questions, worked with me to get the right price, and even came in on her day off to help me! Knowledgeable about the cars, patiently answered all my questions, worked with me to get the right price, and even came in on her day off to help me! Could not recommend her or the dealership more. More
by Isabelsand
Employees Worked With
Raychel Castro
February 20, 2024
I recently had the pleasure of working with Raychel at Jim Ellis Maserati and I couldn't be happier with the experience. From the moment I walked in, Raychel greeted me warmly and took the time to underst Jim Ellis Maserati and I couldn't be happier with the experience. From the moment I walked in, Raychel greeted me warmly and took the time to understand exactly what I was looking for in a vehicle. Their knowledge about the cars on the lot was impressive, and they patiently answered all of my questions, ensuring I felt confident in my decision. Raychel made the entire process smooth and stress-free, and I left feeling like I got a great deal on the perfect car for me. I highly recommend Raychel and Jim Ellis Maserati to anyone in the market for a new vehicle. Thank you for the exceptional service!" More
by Gvaloti
Employees Worked With
Raychel Castro
February 18, 2024
I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to buy Maserati. xxxxty car. next day after I purchased it brand new I started having major problems with suspension. I took it twice to the dealer they kept lying to me saying it was a software update issue. They kept the car 18 days and the problem is still there. on top they didn't even have the courtesy to clean my car before giving it back to back to me. Big huge difference between Jim Ellis dealers and and Penske. More
by noury
