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Jim Ellis Maserati
Atlanta, GA
170 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 20 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 170 reviews
July 17, 2017
VERY professional....helped me to decide rather than "sell" The entire sales team is very supportive. They took the time to educate me about the Maserati vehicles. They recognised I needed multiple visits to The entire sales team is very supportive. They took the time to educate me about the Maserati vehicles. They recognised I needed multiple visits to make a decision and supported me the entire time.I NEVER felt sales pressure....just an excitement that I was considering a Maserati vehicle! More
by Rick Ferguson
Employees Worked With
Other Employees :
ChucK who appraised my trade in was very imformative and supportive of my needs. , Arthur Pigford, Luke Marcotte
Helpful July 03, 2017
Terrific experience Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first v Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first visit to the dealership was not until the car arrived. Dick and his colleagues had everything to go when I arrived and clearly take a lot of pride in providing exceptional customer service. I would highly recommend Dick and his Jim Ellis dealership. More
by DSA
June 14, 2017
Sustained excellence in sales AND servicwe We just acquired our second Maserati from them. Michael Cook, Maserati Brand Specialist, and Lorenzo Smith, Sales Manager, are superb at helping and We just acquired our second Maserati from them. Michael Cook, Maserati Brand Specialist, and Lorenzo Smith, Sales Manager, are superb at helping and there are absolutely no pressure tactics here. We have 3 years experience with service and it is likewise excellent; Lance Simpson assisted us this time. We highly recommend the dealership. Everyone we have dealt with here has been great. More
by chmba
June 08, 2017
All way the best There are the best team to deal with in Atlanta Michael cook will take is time to get u in the best car that fit your lifestyle There are the best team to deal with in Atlanta Michael cook will take is time to get u in the best car that fit your lifestyle More
by Brooklyn99
May 23, 2017
Great Experience at Jim Ellis Alfa Romeo There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I There was no pressure. The cars sell themselves, and it's up to you to decide what you want. They helped me look for what I wanted, and then when I had to order it, did not require a non-refundable deposit of 10% of the car, like some other dealerships. They wanted "to sell cars, not collect deposits." I loved that attitude. The car came as ordered, and no tricks at closing or anything out of the ordinary. It was a very nice process, and I'd recommend it to anyone. As for Dick Ivey. More
by Greg Sgrosso
May 17, 2017
My New Car Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the Everyone I dealt with was friendly, professional and knowledgeable. I was kept up to date on the whereabouts of my new car as it travelled across the water from Italy to Atlanta. A very good overall experience. More
by Sandy
May 15, 2017
Jim Ellis Alfa Romeo Worked with Dick Ivey who was fantastic in all steps. I custom ordered my Giulia Quadrifogio and he handled everything perfectly. Great guy and dealer Worked with Dick Ivey who was fantastic in all steps. I custom ordered my Giulia Quadrifogio and he handled everything perfectly. Great guy and dealership to deal with. More
by Hooks45
Employees Worked With
May 12, 2017
Excellent All I can say is Ervin is the man. He delivers as promised and has been great to work with. Looking forward to my new Alfa Giulia Quadrofolio thanks J All I can say is Ervin is the man. He delivers as promised and has been great to work with. Looking forward to my new Alfa Giulia Quadrofolio thanks Jim Ellis More
by Rossonovo
Employees Worked With
Ervin Goggins
May 09, 2017
Alfa Romeo Giulia Quadrrifoglio Excellent buying experience. I bought one of the first Alfa Romeo Giulia Quadrifoglio from Michael Cook. He was extremely helpful and accommodating. Excellent buying experience. I bought one of the first Alfa Romeo Giulia Quadrifoglio from Michael Cook. He was extremely helpful and accommodating. Lorenzo Smith, the manager, was very knowledgeable about the car and answered a lots of questions about the feel of the car and quality of driving it, since I was not able to test drive the car before I made my decision. Dick Ivey has gone out of his way to help me with ergonomics and measurements of the car. Luke Marcotte, the finance manager, made the transaction very smooth and timely. Thank you to All for your professionalism and making me feel special. More
by Katarzyna Lapinska
May 09, 2017
Buying a new car Honest friendly people,I was very welcome when I went there , that is the reason I went back to purchase my new car from them , I would definitely re Honest friendly people,I was very welcome when I went there , that is the reason I went back to purchase my new car from them , I would definitely recommend it to anyone. "................................ ...."...................................................... also very polite people (all of them including other workers there More
by Tao123
