Jim Ellis Maserati

Fair, honest, helpful and trustworthy. Great to work with from GM to sales to finance. Pleasurable experience. Great to work with from GM to sales to finance. Pleasurable experience. More

Customer Testimonial for Dick Ivey – Jim Ellis Maserati After visiting the Porsche dealership twice and nearly purchasing a Macan, we realized it simply didn’t move our hearts. That all changed Maserati After visiting the Porsche dealership twice and nearly purchasing a Macan, we realized it simply didn’t move our hearts. That all changed when we met Dick Ivey at Jim Ellis Maserati. His knowledge, professionalism, and passion for the Maserati brand immediately set him apart. Dick didn’t just sell us a car—he officiated a perfect match between me, Herbert and the Maserati Levante Modena. He made the entire experience seamless, memorable, and genuinely enjoyable. His guidance and expertise gave us complete confidence in our decision. We left the Porsche behind without regret—and gained something better. Thank you, Dick, for everything you’ve done! More

Jeremy Slaughter, sold me a Maserati G. I talked to him on the phone and he was so kind and when I met him and Adam in person it seemed like we have been knowing them forever. When my hus I talked to him on the phone and he was so kind and when I met him and Adam in person it seemed like we have been knowing them forever. When my husband and I came into the dealership they welcomed us with open arms. They was so patient with us. They worked with us until everything came together. Jeremy explained everything to us about the car in detai. Thank you so much Jeremy, continued blessings to you. More

Extremely Disappointed with Jim Ellis Maserati – Ongoing Engine Issue and Lack of Accountability I typically don’t leave reviews, but my experience with Jim Ellis Maserati has been so frustrating and dis Engine Issue and Lack of Accountability I typically don’t leave reviews, but my experience with Jim Ellis Maserati has been so frustrating and disappointing that I feel compelled to share it for the benefit of future customers. My vehicle has been in the dealership’s possession since March 22, 2025, due to a locked engine. This engine was replaced by Jim Ellis Maserati just three years ago due to a manufacturer’s faulty installation. Since then, the car has only been driven 20,000 miles and has received routine maintenance. Despite this, I was told the engine had failed due to metal shavings in the oil—with no clear explanation of what caused the failure, only that the engine is now out of warranty. The customer service throughout this ordeal has been unacceptable. I experienced: Minimal communication and lack of follow-up despite repeated outreach. Empty promises that someone would call me back with updates—only to receive a text message instead. Resistance when I asked for Maserati corporate contact information. A manager finally contacted me last month, only to inform me that Maserati would not take any responsibility. I requested that the matter be escalated, but have received no response since—only apologies from dealership staff saying this delay is “not typical” and that corporate would get back to me. It’s now been nearly three months, and I am still without my car, without answers, and without any resolution. The lack of accountability and transparency is deeply disappointing—especially from a brand that markets itself as a symbol of luxury and performance. I strongly urge anyone considering purchasing or servicing a vehicle at Jim Ellis Maserati to think twice. My experience has shown a complete breakdown in customer care, corporate responsibility, and basic communication. More

Jeremy Slaughter was helpful and professional. Great customer service and attention to detail made for a wonderful experience. Great customer service and attention to detail made for a wonderful experience. More

Jeremy was great to to work with, he made my car purchase easy and without a hitch, my whole experience was nothing but positive. I highly recommend Jeremy and this dealership if looking for a new car. easy and without a hitch, my whole experience was nothing but positive. I highly recommend Jeremy and this dealership if looking for a new car. More

Jeremy is so easy and nice to work with, he made made car purchase go very smoothly. Would definitely recommend. purchase go very smoothly. Would definitely recommend. More

I purchased a vehicle from this dealership on April 1 as an out-of-state buyer. I dealt with Jeremy (last name unknown) and Adam Rubin, the sales manager. While the purchase and delivery process was quick, an out-of-state buyer. I dealt with Jeremy (last name unknown) and Adam Rubin, the sales manager. While the purchase and delivery process was quick, the service immediately declined afterward. The dealership failed to include the temporary license plate with the vehicle, rendering it undrivable. Mr. Rubin promised to send it via overnight FedEx and provide a tracking number—but never did. The package, which was supposed to arrive overnight, was delivered three days later. He also assured me that the dealership would send the title to my state’s DMV within two weeks. That deadline passed with no title. Eventually, Rose Stevenson from the title department contacted me and admitted the title was sent to the wrong address. She told me I’d receive the corrected version within 2–3 days. It has now been four weeks, and I still have no title. My temporary registration is about to expire, and I cannot register the car without the title. I’ve made numerous attempts to contact the dealership—calls, texts, and emails—but have received no response. At this point, I’m left questioning the legitimacy of this business and whether the vehicle I purchased is even properly documented. I will be involving my attorney moving forward. The bottom line is: this dealership may be quick to take your money, but their follow-up service is disorganized, unprofessional, and deeply frustrating. More

I had a great experience with Jeremy. Would definitely recommend this dealership to anyone looking for an Alfa Romeo Would definitely recommend this dealership to anyone looking for an Alfa Romeo More

Jamal always does an excellent job with my service request. He is very customer oriented. Thank you! request. He is very customer oriented. Thank you! More