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Jim Ellis Toyota of McDonough
McDonough, GA
8,664 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,664 reviews
June 20, 2025
Worked with Shanya and sold my Chevy Silverado, very professional thank you again definitely recommend! professional thank you again definitely recommend! More
by pamela
Employees Worked With
June 17, 2025
Mr.Leon Poole, Provided superior support to me and my family. He went above and beyond to provide the best customer support as it pertains to superior customer and professional support!!! As an Afghanist family. He went above and beyond to provide the best customer support as it pertains to superior customer and professional support!!! As an Afghanistan, Bosnia , Iraq, Kuwait and Kosovo Veteran. It’s always a wonderful feeling when people thank us for our service. I will definitely refer anyone looking for superior service even after the purchase of a vehicle to Jim Ellis of McDonough .Mr. Leon and the entire staff always provide superior service. Lew 3RD ID More
by wlewis
Employees Worked With
June 16, 2025
I had a wonderful experience at Jim Ellis Toyota! Jeremaine made the process simple and easy. Really cool and laid back. I’d recommend anybody that comes in to ask for him if you’re looking for a str Jeremaine made the process simple and easy. Really cool and laid back. I’d recommend anybody that comes in to ask for him if you’re looking for a streamlined, no nonsense buying experience! More
by arijohnson16
Employees Worked With
June 16, 2025
Huge shout out to Mr. Leon Poole! I came in today with two different ideas of what I wanted, and we figured it all out very smoothly and efficiently!! He's probably one of Leon Poole! I came in today with two different ideas of what I wanted, and we figured it all out very smoothly and efficiently!! He's probably one of the best employees here at Jim Ellis Toyota of McDonough!! He has a very genuine spirit and took the time out to make sure everything was perfect!! I would recommend him to anyone looking for a car! Thank you so much. I love my 2023 Kia Seltos so much already! More
by tanzhanep121
June 14, 2025
Dani was very helpful and personable. He made a stressful situation a little less stressful. He made a stressful situation a little less stressful. More
by Bwin5683
June 14, 2025
My parents recently just bought me a RAV4 and our salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us about everything. Along with that, our financial side was taken care of by Lacy Rubin who also made sure help us out with our different wants and needs! Definitely one of the best experience we have had in the years of car buying! More
by ragidharam
June 13, 2025
Mr. Hudson provided us with exceptional services and made the car buying process easy! His level communication was top tier. I appreciate his services and support was excellent. I highly recommend him if you the car buying process easy! His level communication was top tier. I appreciate his services and support was excellent. I highly recommend him if you’re looking to buy a new car. I absolutely love my new purchase. More
by nowright26
Employees Worked With
June 13, 2025
Amari Holland was very helpful and personable and i didn't ait in the dealership all day! didn't ait in the dealership all day! More
by rev_darden
Employees Worked With
June 11, 2025
I had a fantastic experience at Jim Ellis Toyota. From the moment I walked in, the staff was professional, welcoming, and genuinely helpful. The entire process was smooth and stress-free. Everyone I From the moment I walked in, the staff was professional, welcoming, and genuinely helpful. The entire process was smooth and stress-free. Everyone I interacted with was knowledgeable and made sure I felt comfortable every step of the way. Highly recommend this dealership and my salesperson Syn if you're looking for a great car-buying experience! More
by Biclee53
Employees Worked With
