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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,605 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,605 reviews

February 09, 2025

Hudson is an extremely professional salesman. Address all of my concerns immediately and worked to get me to where I needed to be to stay on budget. More

by drcolwell88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that Hudson provided professional service and worked diligently to address your concerns while keeping you on budget. We appreciate your support and hope you enjoy your new vehicle! 🚗🎉

February 07, 2025

As someone who isn’t very tech-savvy, I found the appraisal process a bit overwhelming. Thankfully, Shanya was incredibly patient and guided me through everything More

by ayesilva
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're glad to hear that Shanya was able to make the appraisal process easier for you. At Jim Ellis Toyota of McDonough, we strive to provide a seamless experience for all our customers, no matter their comfort level with technology. If you ever need assistance in the future, we’re always here to help!

February 06, 2025

Thank you Leon Poole so much with helping my daughter purchase her dream car and everything you done…. You are an excellent sales rep. We will definitely be using you on our next purchase. More

by Elizabeth Covington
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Leon provided such an excellent experience for your daughter's dream car purchase. We truly appreciate your trust in us and look forward to assisting you with your next purchase. Enjoy the new ride! 🚗🎉

February 05, 2025

The other day, I took my mother to Jim Ellis, and I couldn’t be more impressed with the service we received. The GSM and Leon were an absolute pleasure to work with—professional, knowledgeable, and inc More

by amiynasuckie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you and your mother had such a seamless and enjoyable experience with our team, especially with our GSM and Leon. Providing top-notch service and ensuring our customers feel well taken care of is always our goal. We truly appreciate your trust in us, and we hope your mother enjoys her brand-new car! If you ever need anything in the future, we’re here to help. – Jim Ellis Toyota of McDonough

February 03, 2025

Syn was awesome today. There was no pressure to buy and she was patient as we looked at several options. She was also knowledgeable and eager to assist More

by cmanderson31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words about Syn! We're thrilled to hear that she provided a stress-free and patient car-buying experience while helping you explore your options. Her knowledge and dedication to assisting customers truly make a difference. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new vehicle! 🚗😊

February 01, 2025

Arsyndrea she was the best sale person Thank you for your help! I will come back More

by Keziaprentice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're so glad to hear that Arsyndrea provided you with excellent service. She truly strives to make every experience as smooth as possible. We look forward to welcoming you back in the future! 😊🚗

February 01, 2025

Thank you Arsyndrea for our new car . We appreciate you staying late lol and you’re a Scorpio so it’s a plus ! More

by Jahnicquafrancis13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the kind words! We're so glad Arsyndrea could help you get into your new car, and we appreciate her dedication in staying late to make sure everything went smoothly. Plus, being a Scorpio definitely adds an extra touch! 😄 We hope you enjoy your new vehicle and look forward to assisting you again in the future! 🚗✨

February 01, 2025

She was so helpful in the purchase of my new car. knowledgeable about the vehicle and able to answer all my questions. She is so nice and easy to work with and I would definitely buy from her again. More

by Ozz
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that she was helpful, knowledgeable, and able to answer all your questions during your car purchase. Providing a smooth and enjoyable experience is always our goal. We appreciate your trust and look forward to assisting you again in the future! 🚗😊

February 01, 2025

I received great communication from Shanya at Jim Ellis Toyota She provided me with great service when selling my vehicle More

by Iam678478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Shanya provided great communication and excellent service during the vehicle-selling process. She takes pride in ensuring a smooth and positive experience for our customers. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your trust in Jim Ellis Toyota of McDonough! 🚗😊

January 31, 2025

Arsyndrea did an incredible job working with us to get our Tundra. For the pass few weeks I have been contacting several dealerships, but she was far and away more helpful and attentive to what we were lo More

by Rmccoyjr33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Arsyndrea went above and beyond to help you find the perfect Tundra. Providing attentive, helpful service is something we truly value, and we're so glad the process was smooth for you. Enjoy your new vehicle, and if you need anything in the future, we’re here to help! 🚗😊

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