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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,659 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,659 reviews

March 17, 2025

Dani was pretty cool, finance dept is questionable though, didn't like dealing with them. More

by rd770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that Dani provided a great experience. We’re sorry to hear about your concerns with the finance department and appreciate your honesty. If there’s anything we can do to improve your experience, please let us know. Your input helps us get better! #JimEllisToyotaMcDonough

March 15, 2025

Everyone working was extremely nice and helpful. They helped me find the perfect car and made sure it was the right fit for me. More

by Love2unicole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We’re so glad to hear that our team was able to help you find the perfect car and make sure it was the right fit. Providing excellent service is our top priority, and we appreciate your kind words. If you need anything else, we're always here to help!

Mar 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We’re so glad to hear that our team was able to help you find the perfect car and make sure it was the right fit. Providing excellent service is our top priority, and we appreciate your kind words. If you need anything else, we're always here to help!

March 15, 2025

Staff was very nice. Our salesman Jermaine hill helped us find a car for my daughter More

by krispie1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're so glad to hear that Jermaine Hill was able to help you find the perfect car for your daughter. Our team is committed to providing a great experience, and we appreciate you choosing Jim Ellis Toyota of McDonough. If you need anything else, feel free to reach out!

Mar 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're so glad to hear that Jermaine Hill was able to help you find the perfect car for your daughter. Our team is committed to providing a great experience, and we appreciate you choosing Jim Ellis Toyota of McDonough. If you need anything else, feel free to reach out!

March 14, 2025

Jeremaine Hill was very patient, the experience was very swift and I enjoyed the purchase experience as well- I appreciate you More

by wanda19jean25
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Jermaine Hill provided such a patient and swift experience, and that you enjoyed your purchase. We truly appreciate your business and look forward to serving you again in the future!

Mar 22, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Jermaine Hill provided such a patient and swift experience, and that you enjoyed your purchase. We truly appreciate your business and look forward to serving you again in the future!

March 13, 2025

My salesman Leon Poole went above and beyond to get me the car I wanted. He was extremely professional, patient, knowledgeable, and honest. He was able to get me a discount on my 2025 Toyota Highlander XL More

by Briasmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your amazing review! We’re thrilled to hear that Leon went above and beyond to make your car-buying experience smooth and stress-free. It’s wonderful to know that he provided top-notch service, from securing a great deal to delivering your 2025 Toyota Highlander XLE right to your doorstep. We truly appreciate your recommendation and can’t wait to assist you again in the future. Enjoy your new vehicle, and welcome to the Jim Ellis Toyota of McDonough family! 🚗🎉

March 12, 2025

His customer service skills were incredible, I felt so comfortable with him and his assistance made it easier to make a better decision with my car. More

by Oyinlola Sanyaolu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience and felt comfortable throughout the process. Providing exceptional customer service and making sure you feel confident in your decisions is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!

March 10, 2025

Had a great experience here with their service it’s difficult finding an genuine dealership but here guys are great Shanya is an amazing employee and definitely knows her stuff More

by bryankind
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! It’s always our goal to provide genuine and trustworthy service, and we're glad to know that Shanya made such a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!

March 10, 2025

neil and amahad was great to work with two thumbs up. They are awesome to work with More

by Wcmack1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the great feedback! We're so glad to hear that Neil and Ahmad made your experience enjoyable. We take pride in having such a dedicated team, and it's wonderful to know they helped make your visit a positive one. We appreciate your kind words and look forward to working with you again soon!

March 10, 2025

Dani was very courteous ,patient and helpful. All the other employees at the dealership were friendly as well. Would highly recommend Jim Ellis Toyota. More

by Doug Stilwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're so glad to hear that Dani provided you with courteous, patient, and helpful service, and that you had a positive experience with our team as a whole. We strive to create a friendly and welcoming environment for all of our customers, and it's great to know we succeeded. We truly appreciate your recommendation and look forward to serving you again in the future!

March 10, 2025

Went here for a few questions on selling my car and Shanya was very nice and helpful I definitely recommend More

by richardstrey
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! Shanya is grateful to have been able to assist you with your questions about selling your car. She truly appreciates your positive feedback and recommendation. If you ever need further assistance, don’t hesitate to reach out!

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