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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
March 08, 2024
Easy to work with, I was a tough customer and they pulled through! Prompt replies and customers service, a rare quality to find in Georgia I worked with Jamari, Max, Mallory, Syn, Mr. Ahmad and Lacy were all through! Prompt replies and customers service, a rare quality to find in Georgia I worked with Jamari, Max, Mallory, Syn, Mr. Ahmad and Lacy were all excellent! More
by Nathanielhohn7
Employees Worked With
Other Employees :
Arsyndrea, lacy
Verified CustomerMarch 08, 2024
Overall, great! My experience was what a customer deserves. Informative and courtesy. I don't remember waiting long. I got the service I need without the hassle. The My experience was what a customer deserves. Informative and courtesy. I don't remember waiting long. I got the service I need without the hassle. The bathrooms were clean as well. More
by LRG
Employees Worked With
Lavar
March 08, 2024
Like the experience and the fact that they did sell me the truck being out of state. More communication would be nice as the taxes were calculated incorrectly but was ultimately taken care of. the truck being out of state. More communication would be nice as the taxes were calculated incorrectly but was ultimately taken care of. More
by la10czar
Employees Worked With
A. Harris
March 08, 2024
Our overall experience with the Jim Ellis Toyota dealership in McDonough was great! Hudson, our consultant listened very carefully to determine our needs, wants, and budget. The information on the w dealership in McDonough was great! Hudson, our consultant listened very carefully to determine our needs, wants, and budget. The information on the website was also accurate as presented. Hudson is very knowledgeable, made great recommendations and helped us to find the right vehicle. We are very happy, and would recommend Hudson and his support staff to anyone looking for a great deal on a new or used vehicle. More
by keith F
March 08, 2024
Great customer service, great team. The whole team provide great service. They provided a great deal. The whole team provide great service. They provided a great deal. More
by kkookieco
March 08, 2024
Knowledgeable and gave me several options to consider. I was happy about my experience and feel like I walked out with a good deal I was happy about my experience and feel like I walked out with a good deal More
by Cheryl Tatum
Employees Worked With
March 08, 2024
it was a great experience here my sales person was Mallory . Also finance people were great!!! Mallory . Also finance people were great!!! More
by maria8mon
March 08, 2024
Great dealership to purchase a new car. Salesman was great to work with. Made purchasing the car smooth. Salesman was great to work with. Made purchasing the car smooth. More
by TRAVISSTREETMAN
