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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,704 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,704 reviews

February 10, 2024

They were great as they always are. Jim Ellis is a great dealership. I always use them. More

by nmartin9104
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Nmartin9104, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 10, 2024

They were nice and professional. They were able to get me in and out in under an hour. More

by Tamica P.
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tamica P.! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 10, 2024

The dealership always has the most friendly and courteous staff. the accommodations at the dealership are amazing. the sales representative was extremely knowledgeable, and eager to please us. More

by Lcmbillz.75
Recommend Dealer
Yes
Employees Worked With
DANI
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Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Lcmbillz.75, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2024

I was greeted and checked in promptly. I was constantly updated on the inspection and work being done. My vehicle was serviced quickly. More

by TRAT657
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Trat657! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 09, 2024

My service rep was very helpful and went beyond. I don't feel like saying anymore thank you More

by joashouri
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Joashouri, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2024

Professional I am tired. Late evening. In and out quickly c Good night to y'all More

by sqr322
Recommend Dealer
Yes
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Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Sqr322, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 08, 2024

Professional I am tired. Late evening. In and out quickly c Good night to y'all More

by sqr322
Recommend Dealer
Yes
Report | Print
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

February 08, 2024

The wait period was too long, wheel part broken by mechanic. I waited almost 2 hrs, because a wheel part was broken and had to be replaced. More

by CAROLC131
Recommend Dealer
Yes
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Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 08, 2024

Very good. Not pushy on trying to sell things I did not need. Very pleasant experience More

by Coats47905
Recommend Dealer
Yes
Employees Worked With
Lavar Freder
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Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Coats47905! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2024

The service was timely and proper The lady at the coffee station was beyond kind! Which was truly appreciated. The young lady that communicated with me throughout the process was patient and kind as well. T More

by laurennorthcut
Recommend Dealer
Yes
Report | Print
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Laurennorthcut, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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