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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

January 30, 2024

I always have a pleasant experience when I come here. Just got tired rotated and oil change. I love your free coffee bar. More

by kimrichardson78
Recommend Dealer
Yes
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Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kimrichardson78! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 30, 2024

5 Very good service Oscar always great should be a 5 not 5 Attentive and fast service More

by Lohness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Lohness, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 30, 2024

Tough but had a deal Sales agent need more experience about the vehicle and more honest. Put client first benefit will come next. More

by Mybills145
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Green
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate your honesty and are sorry to hear that your experience was not as smooth as we strive for. We take your comments seriously and will use them to help improve our service. Your satisfaction is important to us, and we’re committed to ensuring that all our sales agents are knowledgeable and prioritize our clients’ needs. If you have any further concerns or need assistance, please feel free to reach out directly. We hope to have the opportunity to provide you with a better experience in the future.

January 30, 2024

Good coffee and great service I had some coffee actually a latte and chatted with Judy and watched all the fun stuff More

by A1ACTIONCASH
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aspin
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Aug 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We're glad you enjoyed the coffee and had a great time chatting with our lovely Ms. Judy. It's wonderful to hear that you enjoyed the atmosphere and service at our dealership. We look forward to seeing you again! Thanks again for your business. Take care!

January 29, 2024

We had a very professional and great experience at the dealership from the moment we arrived! More

by Riley Frederick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Riley Frederick, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 29, 2024

I always have a positive experience at the dealership. The assistant service managers always make sure I am taken care of when I get serviced. Ms. Peggie is a joy to chat with while I sip on my hot chocol More

by tia501g
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently have a positive experience at our dealership and that our assistant service managers take great care of you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you in the future!

January 29, 2024

Very efficient and services were fine. Except for wanting to charge $400 to replace front wheel tire pressure sensor. That's nuts when you can get aftermarket ones for $60 installed at Dis More

by JANE.GRESHAM
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jane.gresham. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2024

Great professional service. Lavar conducted himself professionally, was polite, respectful and kind. A real credit to the organization. More

by GANDJOVERTON
Recommend Dealer
Yes
Employees Worked With
Lavar Freder
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gandjoverton! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2024

Very quick service. The attention to detail was great. I loved the video footage of my car. That was very nice More

by COURTNEY.SIMON16
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Courtney.simon16! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2024

This dealership has a great team. They went above and beyond in helping our family with the purchase of our new vehicles! Keep up the good work! More

by AR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Ar, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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