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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
February 03, 2024
David Washington was a wonderful representative of Jim Ellis Toyota. He was very professional and courteous. He worked with us to make a great deal. Ellis Toyota. He was very professional and courteous. He worked with us to make a great deal. More
by suttoda1954
Employees Worked With
Verified CustomerFebruary 03, 2024
Good job Okay, you did a good job. Keep up the good work from entering to leaving everybody was courteous and nice. Keep up the good work from entering to leaving everybody was courteous and nice. More
by MARLEAN85
February 03, 2024
Pressured, lied too, guilt tripped. Wasted 2 hours of my time not being prepared, care was not detailed, paper work was not printed and ready, Wasted 2 hours of my time not being prepared, care was not detailed, paper work was not printed and ready, More
by jblanders
Employees Worked With
Wish I would have just left and never bought
February 03, 2024
Scheduled oil change /phone, timely check in and only a little over an hour to finish time. Only negative- I was unable to use my reward points to pay and I have not recd email saying that program was clos little over an hour to finish time. Only negative- I was unable to use my reward points to pay and I have not recd email saying that program was closing. More
by prrn4gvn
February 03, 2024
Great, quick and pleasant experience. The service center was very efficient in keeping me informed. I enjoyed the video detailing what was actively going on with my car. The service center was very efficient in keeping me informed. I enjoyed the video detailing what was actively going on with my car. More
by mariegreen_07
Employees Worked With
Katie, service center
