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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,621 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,621 reviews

December 09, 2024

I had the best experience working with Shanya at Jim Ellis Toyota of McDonough! She was professional, friendly, and went above and beyond to make sure I was satisfied. From answering all my questions to More

by Truuly
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We’re thrilled to hear that Shanya provided you with such a professional, friendly, and seamless car-buying experience. Going above and beyond for our customers is what we strive for, and it’s wonderful to know she made the process stress-free for you. Your recommendation means the world to us. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Jim Ellis Toyota of McDonough! 🚗✨

December 09, 2024

Professional, welcoming, and perfect he went above and beyond for sure when it come to helping out. Go see Dani if you need a car! More

by maccjerrell07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re delighted to hear that Dani provided professional, welcoming, and exceptional service, going above and beyond to assist you. Your recommendation means a lot to us. Enjoy your new car, and thank you for choosing Jim Ellis Toyota of McDonough! 🚗✨

December 09, 2024

Dani was definitely the best car buying experience I had and this is my first time buying a car I mean cars! I end up buying two I don’t how it got it done but definitely a strong team to get stuff done! If More

by tyrellampkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re thrilled Dani made your first car-buying journey so memorable—congratulations on purchasing two vehicles! We appreciate your trust and recommendation. Enjoy your new cars, and thank you for choosing Jim Ellis Toyota! 🚗✨

December 07, 2024

Had a great fast experience at this dealership! Thank you to Sunny Rohra for the help with my vehicle's purchase. He was very polite and patient with all the questions i had! More

by AlexCastaneda04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SUNNY ROHRA
Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're so happy to hear that you had a fast and great experience with us. Sunny Rohra will be thrilled to know that you appreciated his patience and helpfulness. We hope to assist you again in the future!

December 05, 2024

I purchased a vehicle recently. Leon was an outstanding sales person. He helped me in every ways he knows how and great communication with me. He did an outstanding job and was very More

by Marmand1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Leon provided outstanding service and great communication throughout your vehicle purchase. We’ll be sure to pass along your kind words to him. We appreciate your trust in Jim Ellis Toyota of McDonough and look forward to serving you again!

Dec 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that Leon provided outstanding service and great communication throughout your vehicle purchase. We’ll be sure to pass along your kind words to him. We appreciate your trust in Jim Ellis Toyota of McDonough and look forward to serving you again!

December 05, 2024

Thank you very much for helping me with this new car. It is the right car for me. This has been a very rough year for me and I’m just glad that something good came out of it with this. I will be back for More

by keithmargai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your kind words! We're so glad we could help you find the right car, especially after such a tough year. It means a lot to know that we were able to bring some positivity your way. We look forward to helping you with any future services, and we appreciate your congratulations! Take care, and we'll be here whenever you need us at Jim Ellis Toyota of McDonough.

December 04, 2024

They make sure you get what you want without any problems. I recommend this dealership. More

by cavin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review! We're so glad to hear that we could help you find exactly what you were looking for without any issues. Your recommendation means a lot to us at Jim Ellis Toyota of McDonough, and we look forward to assisting you with any future vehicle needs!

December 04, 2024

Brian provided excellent customer service—friendly, prompt, and always answered his phone when I called with questions. More

by ginalwoods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Brian provided you with excellent customer service. His friendly and prompt approach, along with his responsiveness, is something we take pride in at Jim Ellis Toyota of McDonough. We look forward to assisting you again in the future!

December 04, 2024

Neil was fantastic! He was thorough with explaining the details of the car and made sure I didn’t leave until the Remote Connect was active on my car! Great salesman! More

by kiawa.mcgibbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're so glad to hear that Neil provided you with fantastic service and made sure you were fully set up with the Remote Connect. We take pride in having dedicated team members like him at Jim Ellis Toyota of McDonough, and we're happy he could help make your experience a great one. We look forward to assisting you again!

December 04, 2024

I bought a Camry back in October from Jim Ellis Toyota with Alex and she was wonderful . Fast forward to November and my car got totaled . Alex has been the biggest help and patiently worked with me helpi More

by dailise15
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your story and kind words! We're so sorry to hear about your car being totaled, but we're thrilled Alex, Mike, and Zach could help you through the process and get you back into another Camry with ease. Your loyalty and trust mean so much to us, and we’re grateful to have you as part of the Jim Ellis Toyota of McDonough family. We look forward to assisting you with all your future vehicle needs! 🚗✨

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