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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,661 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,661 reviews

November 08, 2023

Service provided in a timely fashion! Like no other dealership! They are the best hands down! Never seen service be done this fast at any other dealership. More

by J King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

J King, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

The dealership was very helpful and knowledgeable about the car I wanted. Everything went smoothly. More

by kmart
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Kmart, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

The service was super. The service manager was very helpful and explained every detail that was required for the car. More

by mbacourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Maxwell and Lavar Fredrick
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mbacourt! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

Love coming here very convient professional staff and the facility was clean. I would recommend it More

by Vac768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vac768! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

Oscar was very professional and helpful Oscar was very professional and helpful. He was friendly and personable when accommodating to me More

by Leina.hoang
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leina.hoang! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 08, 2023

It all started with Brian Ogoo, he was up front, very respectful, was not pushy, he stayed on top til we were satisfied. GREAT JOB!!! More

by allanparker210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Allanparker210, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 07, 2023

Tre and Arsyndrea really helped me out! They got me in,out, and gone in a decent amount of time! Best to ever do it!-My opinion! More

by hymanbusiness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris , Tre
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Nov 07, 2023 -

hymanbusiness responded

All facts

November 07, 2023

I was very pleased with service that I recieved. I will cont to bring my csr here. More

by arelenedorris064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Arelenedorris064! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 06, 2023

Great dealership with great staff and customer service. The service department is great as well. Always a pleasure More

by Ronj
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Ronj, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Nov 14, 2023 -

Ronj responded

This dealership was excellent on providing me with the car I needed at a great price. No pressure selling.

November 06, 2023

5 stars. I loved working with keisha. I had a great experience with her. Stars More

by Rubyredflare
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Jim Ellis Toyota of McDonough responded

Rubyredflare, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

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