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Jim Ellis Toyota of McDonough
McDonough, GA
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,876 reviews
December 22, 2023
We had great service! Keisha was very helpful with getting us in a new to us car! Keisha was very helpful with getting us in a new to us car! More
by Adriennelrogers
Employees Worked With
December 21, 2023
The service was great. As soon as we drove up Max was ready to help us. He was knowledgeable about the different vehicles. This knowledge helped me better select the vehicl As soon as we drove up Max was ready to help us. He was knowledgeable about the different vehicles. This knowledge helped me better select the vehicle that was fitting for me. Everyone was friendly and welcoming. The person that took care of the financial aspect was very clear about what I was signing. Thanks for your help in making this big decision. I would definitely recommend this place. More
by Christina
Employees Worked With
Max Maxwell
December 21, 2023
Mallory was amazing and made my car buying experience easy and affordable. She was honest and knowledgeable and overall eased my nerves during the entire process! I would certainly recommend! easy and affordable. She was honest and knowledgeable and overall eased my nerves during the entire process! I would certainly recommend! More
by Jessicadynelle
Employees Worked With
December 21, 2023
Went in for service and Reid was friendly and knowledgeable... while waiting I test drove a 2024 Rav 4 with Jeremaine and he was very friendly and knowledgeable as well... will be returning for knowledgeable... while waiting I test drove a 2024 Rav 4 with Jeremaine and he was very friendly and knowledgeable as well... will be returning for my 2024 More
by Nikki2g2
December 20, 2023
Everything was great. Reid kept me informed on everything that was happening. He also helped with getting cars to pull up outside. Reid kept me informed on everything that was happening. He also helped with getting cars to pull up outside. More
by DRENTEZHOWARD
Verified CustomerEmployees Worked With
December 19, 2023
This Toyota is amazing! I’ve literally been to the other 4 nearby and this one is by far my fav. David Washington was very thorough in my purchasing process, he answered all I’ve literally been to the other 4 nearby and this one is by far my fav. David Washington was very thorough in my purchasing process, he answered all of my questions and got me the deal I wanted. More
by TiffChar
Employees Worked With
December 19, 2023
Worked with Jermaine he was helpful, friendly, knowledgeable, efficient, and quick. I will come to him again for my future purchases and also recommend him to anyone looking for a vehicle. knowledgeable, efficient, and quick. I will come to him again for my future purchases and also recommend him to anyone looking for a vehicle. More
by kendralgriggs
Employees Worked With
Jeremaine Hill
December 19, 2023
Stated car was washed car was not washed no one followed up to make sure service was complete I set for an additional hour after the oil change waiting for someone to alert me unacceptable. I loved the fact up to make sure service was complete I set for an additional hour after the oil change waiting for someone to alert me unacceptable. I loved the fact that a video was to share the level service that was provided to the engine bd tires. More
by rosalynlogan177
Employees Worked With
Not sure
