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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

December 05, 2023

Excellent service and they were pretty fast, especially for a Saturday. Everyone is very friendly and nice. More

by KATYSMOM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Katysmom123! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 05, 2023

David Washington is the absolute best! He made buying a new car a great experience. More

by LKENT0309
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Lkent0309, thank you for your kind words and congratulations on your new vehicle! Thank you so much again for your feedback! We hope you have a great day!

December 04, 2023

Awesome from the time we arrived up until delivery. Hudson provides excellent customer service and he explained everything. Very professional and friendly More

by vc
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Vc, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 04, 2023

Excellent customer service I received notifications that it was time to bring in my car for maintenance and the process was easy and quick. More

by tcaroline.chavis74
Recommend Dealer
Yes
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Tcaroline.chavis74, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 03, 2023

Oscar is always friendly, helpful and knowledgeable a pleasure to see. Truly seems to enjoy his job. More

by Coop501
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Coop501!

December 02, 2023

Jim Ellis is my favorite dealership. The employees are professional and very knowledgeable. The facility is clean and welcoming. More

by HOOPSSIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Hoopssixx, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2023

The sales associate was phenomenal. Knowledgeable in regards to each vehicle I showed interest in. Thank you Mr Peoples More

by shawnmaxxal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Shawnmaxxal, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 01, 2023

Excellent Service Department! They are very customer focused, friendly, caring and professional! They send you a video of their car inspection will you are waiting for your car a More

by charlescindy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Charlescindy29, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 01, 2023

I had awesome service from Mr. Peoples he made me feel really at ease in purchasing my vehicle. Definitely recommend More

by Mrsbrown3320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Peoples
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Mrsbrown3320, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 30, 2023

I had a very smooth transaction with Jim Ellis. Found the car I wanted through the toyota site but they are 3 hours from my home. I was able to do everything through email and phone. When my car ar More

by tina.munson313
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Tina.munson313, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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