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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

November 30, 2023

All around great customer service and help Oscar is very helpful explaining and helpful coffee service is great More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Vinay, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

I had a great experience shopping for my Toyota Corolla. All the vehicle features and warranty information was explained clearly. I really appreciate the lifetime oil change and powertrain warranty that is More

by siskeyamanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Siskeyamanda, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 30, 2023

It was a really enjoyable and easy process. Very helpful services. And the employees are very helpful as well More

by alsabrook.zachary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Alsabrook.zachary, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 30, 2023

Excellent service I enjoyed working with him on my new car purchase. I will be asking for Hudson the next time I am in the market for a new car. More

by freddijackson37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Freddijackson37, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 30, 2023

Efficient and very good service Good customer service, reasonable prices for the products friendly, reliable, trustworthy, More

by NHPDUFFEY
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Nhpduffey, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

Really great experience. Oscar Johnson was very friendly and diligent. I felt like my car was in great hands. The staff was also great when I first entered the service center More

by rfcarter7
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rfcarter7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

I bought my Camry there 10 years ago and always bring it there for its maintenance checks. I have never had a bad experience with the people who work here. More

by SSDRK5
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ssdrk5! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

I've been coming to this dealership for all maintenance for quite some time now. Raymond has always been up font and honest with me and that all any customer ask for. Thank you More

by NYCHEVYRIDER
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Nychevyrider, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 30, 2023

Great experience, all questions that I had were answered and everyone was nice and helpful throughout the process. More

by Vone_smile
Recommend Dealer
Yes
Employees Worked With
Jeremaine
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Vone_smile, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 29, 2023

Excellent service dept. Saved me some money on oil changes as I had never been told that I only needed oil changes every 10,000 miles rather than every 5,000 miles. More

by LM6268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lm6268! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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