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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
September 30, 2023
Great place great people I love your service department I like the view free coffee like the view free coffee More
by jimmypolk123
Verified Customer
September 29, 2023
Neil was a great help for us when purchasing our RAV4. He was knowledgeable, understanding, and kept us updated the whole way! Excited and happy to be a Jim Ellis customer. He was knowledgeable, understanding, and kept us updated the whole way! Excited and happy to be a Jim Ellis customer. More
by Thuynh37
Employees Worked With
September 28, 2023
Service is getting less for more none of my oils were topped off just oil changes and tires rotated, but I was charged 185.00. That should come with a wash also. As a lady I expect my oils to be checke topped off just oil changes and tires rotated, but I was charged 185.00. That should come with a wash also. As a lady I expect my oils to be checked and notified. More
by smlyp73
Employees Worked With
Not sure but she was nice
September 28, 2023
Thanks for excellent service. Reid keeps you informed and is always courteous. He is a great asset to your company. Reid keeps you informed and is always courteous. He is a great asset to your company. More
by THREEDEZZZ
Employees Worked With
September 28, 2023
Kind and Professional customer service that provides excellent experiences for any car owner to understand excellent experiences for any car owner to understand More
by Clnobles62
Employees Worked With
September 28, 2023
Everything was great. I especially loved the fact that the technician sent me a video about my car and requested permission before performing work. The service was perfor I especially loved the fact that the technician sent me a video about my car and requested permission before performing work. The service was performed in a timely manner. More
by PAMELA.MANIGAULT
September 28, 2023
Reid is a very transparent and honest person from this first time experience and he has definitely gained a loyal customer with me! first time experience and he has definitely gained a loyal customer with me! More
by Tekira Latham
Employees Worked With
September 28, 2023
Leon Poole was awesome and great at his job! He was professional and very knowledgeable. He was patient and helped in every way that he could. He was professional and very knowledgeable. He was patient and helped in every way that he could. More
by shara_emoni3
Employees Worked With
