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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
September 23, 2023
Excellent! . Service advisor was great and friendly. Very speedy process for a toyota care platinum customer . Service advisor was great and friendly. Very speedy process for a toyota care platinum customer More
by rachbarfield
Verified CustomerEmployees Worked With
September 23, 2023
Great service and top notch commutations. Always keeps the customer informed with what is needed but doesn't try to over sell. Always keeps the customer informed with what is needed but doesn't try to over sell. More
by BARRYLFOSTER1
September 23, 2023
The whole team made the best car buying experience EVER. THANK YOU so very much. THANK YOU so very much. More
by SAMOHTEYMA
September 23, 2023
King was very easy to speak with and understanding of my wants made it easy for me to follow through with the decision wants made it easy for me to follow through with the decision More
by michellereeves94
September 23, 2023
Jamari was so helpful and understanding throughout the whole process and truly had the customers best interest at heart. Great at communicating with us to get the process done as quickly as possible so I whole process and truly had the customers best interest at heart. Great at communicating with us to get the process done as quickly as possible so I could get my awesome new Toyota Tacoma! More
by Brooke125
September 23, 2023
Quick and easy process. Great attitude and made us feel comfortable. I would recommend this dealership and dealer to a family member or friend. Great attitude and made us feel comfortable. I would recommend this dealership and dealer to a family member or friend. More
by niquetaylor2
Employees Worked With
Kenneth Maxwell
September 22, 2023
I have a 94 Camry I recently purchased and made an appointment to have an oil change. When I arrived I was told that Jim Ellis could not service my vehicle because it was too old. How disappointing. W appointment to have an oil change. When I arrived I was told that Jim Ellis could not service my vehicle because it was too old. How disappointing. Will not be seeing Jim Ellis in the future. More
by doloresw1983
Employees Worked With
None of the above
September 22, 2023
Courteous , prompt service. Clean ,comfortable waiting area .made the trip from Conyers worthwhile inspite of the traffic. Clean ,comfortable waiting area .made the trip from Conyers worthwhile inspite of the traffic. More
by HANSONET
September 22, 2023
The customer service here is UNMATCHED. From the service department to the sales team, everyone is so polite and friendly! Also—I love that I received a video of my car inspection! From the service department to the sales team, everyone is so polite and friendly! Also—I love that I received a video of my car inspection! More
by Meaghan Mann
