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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
September 25, 2023
Hudson is super kind and helpful, we had such a pleasant car buying experience. He was super quick but still personable! car buying experience. He was super quick but still personable! More
by Molly
Employees Worked With
September 25, 2023
Hudson Toussaint was polite, courteous of our time, and motivated to help us find our new RAV4. We really appreciate Jim Ellis Toyota of McDonough and especially Hudson for the great experience! motivated to help us find our new RAV4. We really appreciate Jim Ellis Toyota of McDonough and especially Hudson for the great experience! More
by Josh
Employees Worked With
Verified CustomerSeptember 24, 2023
Amazing Customer Service . Truly an incredible experience from the beginning to the end. I would highly recommend this dealership to my friends and family. Truly an incredible experience from the beginning to the end. I would highly recommend this dealership to my friends and family. More
by LaToya
Employees Worked With
Kayla
September 24, 2023
I bought a 2023 Rav4 and had a wonderful experience. I worked with Jermaine who was very knowledgeable about the car and answered all of my questions...and I had a lot!!! I would work with him again and I worked with Jermaine who was very knowledgeable about the car and answered all of my questions...and I had a lot!!! I would work with him again and buy a car from here. More
by Jules
Employees Worked With
Jermaine Hill
September 24, 2023
Prompt, reliable. Courteous. Dependable, friendly, clean, service, informative, helpful, likeable, fast, fully staffed, convenient, comfortable, detailef Courteous. Dependable, friendly, clean, service, informative, helpful, likeable, fast, fully staffed, convenient, comfortable, detailef More
by MATTIE302498
September 23, 2023
The service department did a great job. They found two recalls replaced several blown bulbs , and discovered that my battery was dead. And I discovered that I like this service department. They found two recalls replaced several blown bulbs , and discovered that my battery was dead. And I discovered that I like this service department. Special thanks to Katie, she was my service assistant. See you next time. More
by jamesgardner1
Employees Worked With
Other Employees :
King Davis is a great guy.
September 23, 2023
I really did enjoy the service, and the people that worked there was very nice,and very helpful to me worked there was very nice,and very helpful to me More
by JEANMADDOX1964
Employees Worked With
September 23, 2023
Great quality and friendly customer service. Great place to buy a used car at a good price. Very happy with my purchase of a used 2016 Scion tC. The service department was great and quick to fix Great place to buy a used car at a good price. Very happy with my purchase of a used 2016 Scion tC. The service department was great and quick to fix the problems they promised to fix! More
by averym
Employees Worked With
Other Employees :
Dylan Kersey
September 23, 2023
Excellent! . Service advisor was great and friendly. Very speedy process for a toyota care platinum customer . Service advisor was great and friendly. Very speedy process for a toyota care platinum customer More
by rachbarfield
Employees Worked With
