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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
September 21, 2023
Awesome He took care of customer very good nice personality He was very precise d personality He was very precise d More
by sopheary.ouk
Verified CustomerEmployees Worked With
September 20, 2023
Very smooth purchase. They made it a very pleasant experience. I was very nervous and they put me right at ease. They made it a very pleasant experience. I was very nervous and they put me right at ease. More
by Kittenkarma61
September 20, 2023
She was amazing. ..one of the best there...I definitely will return there. Thanks again. ..one of the best there...I definitely will return there. Thanks again. More
by DAVESTERR
September 20, 2023
Top notch. Always have a great experience here. Service rep Daniel took good care of me. Always have a great experience here. Service rep Daniel took good care of me. More
by alonzo.Tilley
September 20, 2023
Me gusto buena atención al cliente tiempo de espera menos de lo indicado y te enseñan que fue el trabajo que hicieron gracias sigan así de lo indicado y te enseñan que fue el trabajo que hicieron gracias sigan así More
by aliriosantiago26
Employees Worked With
September 20, 2023
Great dealership! Love the new implementation of a video message about what they are checking in your car. Very detailed. Love the new implementation of a video message about what they are checking in your car. Very detailed. More
by tulsipatel1995
September 20, 2023
Clean and comfortable, courteous attentive staff. I like the video report about the servicing process I like the video report about the servicing process More
by genexod717
Employees Worked With
September 19, 2023
Most everyone is great. Websight is not user friendly. It would be nice to know ahead of time what extra services are due. Websight is not user friendly. It would be nice to know ahead of time what extra services are due. More
by TERRICLOUD
Employees Worked With
September 19, 2023
This dealership gives you an experience that is unforgettable. From the moment you pull into the service area.... you are greeted in a warm and friendly fashion by knowledgeable service technicians unforgettable. From the moment you pull into the service area.... you are greeted in a warm and friendly fashion by knowledgeable service technicians. They put you at ease right away with their friendly smile and warm welcome. The latte bar is an extremely welcome added bonus where you can get your fair share of coffee and lattes made to order. The entire experience was so exceptional that I was kind of disappointed when they said my car was ready. What a great experience!!! More
by Avielgtb
September 19, 2023
The location was very busy and it was difficult to reach the service person for updates. I had to leave my car overnight because I couldn’t get info on when my car would be ready. the service person for updates. I had to leave my car overnight because I couldn’t get info on when my car would be ready. More
by truepeace
Employees Worked With
Victoria
