Jim Ellis Toyota of McDonough

I love the way it looks, very clean and everyone is really nice and helpful really nice and helpful More

Very efficient and helpful they have a nice cafeteria and very clean environment and everyone is very friendly very clean environment and everyone is very friendly More

I've been coming here for 22 years now and live everyone, don't go no were don't go no were More

I just hate this place from sales to service! ! I have always taken my car here for any needs inspite of issues I had with them, but this last visit did it for me! I have a 2019 Toyota Camry XSE a ! I have always taken my car here for any needs inspite of issues I had with them, but this last visit did it for me! I have a 2019 Toyota Camry XSE and they told me my engine head was cracked!!! HOW???!!! I’ve always taken my car here, never ran hot, coolant always at appropriate levels and NO ONE could explain how this could have happened! So I was in a bad situation, I was crying and upset! I needed a vehicle and I wasn’t prepared to pay $6,000 for repairs!! So I went up front to possibly purchase another vehicle…first my salesman was horrible! (David) He was not sympathetic with my tears and my disbelief, all he cared about was making a sale! He convinced me to settle for a car(true it was a 2024) but I was losing what I loved most about my car!! Plus my car note increased by $200. The car was not on the lot and I was waiting for it to be delivered, they put me in a rental, but I just was not truly happy about my experience, he also was pressuring me to write a survey on him while he sat there, so I wrote positive words when I really didn’t want to!! Let’s just say I’m glad I will never have to go to that dealership again! Oh also when I came back and told them I was taking my business elsewhere magically they can NOW put me in the exact car I had but 2024 model and the price wouldn’t change!! We all know that was lies! I would suggest if you are a single woman Always take a MAN or someone who knows how to negotiate and see through their lies!! Buyer BEWARE!! Go somewhere else or definitely choose the right salesman!! More

David Washington was my salesman…He helped me through my situation…I was not expecting to purchase a vehicle, but due to my circumstances I had no choice but to get into a vehicle. David was very informativ situation…I was not expecting to purchase a vehicle, but due to my circumstances I had no choice but to get into a vehicle. David was very informative regarding my purchase, he knew my concerns and he took care of me and made the deal happen! More

Keisha was receptive and responsive to my needs! She is a great asset to Toyota! She is a great asset to Toyota! More

Service was great. Prompt attention from Service personnel.He kept me updated every step of the process Prompt attention from Service personnel.He kept me updated every step of the process More

If you are looking for a car, Jim Ellis Toyota of McDonough is your place!! And David Washington is your guy!! David Washington made the trade-in process a breeze!! He went above and beyond to get me McDonough is your place!! And David Washington is your guy!! David Washington made the trade-in process a breeze!! He went above and beyond to get me the best deal possible and made sure I was satisfied. He provided EXCEPTIONAL service!!! I would recommend my family and friends come to him if they are in the market for a new car. 🤩🤩🤩🤩🤩 More

Service was very good and provided update on the vehicle. Being able to see the technician working on the vehicle is great. Being able to see the technician working on the vehicle is great. More

You have a solid team they always do a good job. they are fast, friendly, and knowledgeable. they are fast, friendly, and knowledgeable. More