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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,864 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,864 reviews

August 29, 2023

Service was great and was in and out of service center in no time at all thanks Jim Ellis Toyota More

by pbuhlilnger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So
Sep 07, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Pbuhlilnger! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 29, 2023

Mallory was the best sales rep today! We contacted them about a used vehicle they had online. When we arrived, she had it ready with enough gas to make me feel comfortable taking it for a More

by darriusandjessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Darriusandjessica, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 28, 2023

A dealership that that acts like it really cares. THAT MATTRS WHEN IT COUNTS MOST... More

by MMBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Mmbrown0, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

Quick service, liked the video I received of the checkup that was down to my vehicle More

by dab1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dab1020! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

Today, I bought my first car from Jim Ellis Toyota of McDonough!!! King Davis served as a professional, convincing, and knowledgeable dealer. The process with King left me feeling proud and confident in More

by serenahughley68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Toyota of McDonough responded

Serenahughley68, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 28, 2023

Since I have to write 15 words I would like a great deal on Four new tires More

by AAA1MECHANIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aaa1mechanic1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2023

Somewhat displeased with your marketing strategy. ...if you know nothing about a car....you are done! More

by Cheesecake0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Jim Ellis Toyota of McDonough responded

Cheesecake0, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

August 27, 2023

Great experience and customer service I liked the detailed video of my car getting serviced and the car wash! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Tim, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 27, 2023

Great experience and customer service I liked the detailed video of my car getting serviced and the car wash! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Tim, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 27, 2023

Friendly with lots of happy staffs. Attention was given swiftly and Alex did a good job on helping the process More

by nefeigho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Jim Ellis Toyota of McDonough responded

Nefeigho, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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