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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,655 reviews

July 21, 2023

The representative was very helpful and polite. She offer to wash my car which was very appreciated! More

by dgriffinmmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Dgriffinmmhs, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

We had an awesome professional experience. Al the staff were very friendly and helpful. Will do business with them again More

by jrmrocknrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Hill 5 stars as well
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Jrmrocknrell, thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.

July 20, 2023

Jermaine Hill helped me get my dream car! I left so happy with my experience it was so smooth he answered all my questions and is very knowledgeable. More

by jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Hill
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Jess, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 20, 2023

It was awesome. They work with you and made sure I left in a nice car More

by ctwalker1987
Recommend Dealer
Yes
Employees Worked With
Ms A. Harris
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Ctwalker1987, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Professional, timely , modern and comfortable. Victoria was knowledgeable and represented very well I appreciated the explanation from the mechanic as well. Thanks More

by cking19950
Recommend Dealer
Yes
Employees Worked With
Ms Victoria
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Jul 25, 2023 -

Jim Ellis Toyota of McDonough responded

Cking19950, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Oscar did a fantastic job handling everything with my service on my truck. He has a great personality too. More

by Seletamorris
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Seletamorris, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

Nice people with a friendly atmosphere. The dealership was very clean. The bistro was a relaxing place to sip coffee while waiting and a unique amenity. More

by mrtjackson
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Mrtjackson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 20, 2023

I love coming to y’all to get my car best place to get a car from is y’all I love my new Toyota Camry is the best car I own More

by Edward.jones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Edward.jones0! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2023

5 hours is unacceptable. 3 before even pulled our truck in only after I asked. More

by mooreamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lavar Fredrick
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Mooreamos, we are so disappointed to learn of this situation you have described. If you are willing to give us another chance, please reach out to us at (770) 746-9374 to speak to our manager directly.

July 20, 2023

Good service in a timely manner ! Lots of smiles from employees, bathroom clean was as well. More

by lewis1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy Jones
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Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Lewis1102, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

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