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Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
June 01, 2023
David Washington, was extremely helpful and very patient. He helped me and answered all my questions. I’m very happy and I will definitely recommend him to family and friends. He helped me and answered all my questions. I’m very happy and I will definitely recommend him to family and friends. More
by Brendag884
Employees Worked With
May 31, 2023
This is my second time purchasing a car from Jim Ellis Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Robe Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Roberts walked me through setting up the app and connections. I highly recommend seeing them for your purchasing needs. More
by Kim C
May 31, 2023
This is my second time purchasing a car from Jim Ellis Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Robe Toyota. Mr. Ahmad Ali and Ms. Mallory Roberts provided excellent sales and customer service. Mr. Ali was patient and found the car I wanted. Ms. Roberts walked me through setting up the app and connections. I highly recommend seeing them for your purchasing needs. More
by Kim C
May 31, 2023
Jose Zunun was excellent in his customer service he went above and beyond to make the purchase of my vehicle easiest as possible. He was very responsive during our phone calls and emails. above and beyond to make the purchase of my vehicle easiest as possible. He was very responsive during our phone calls and emails. More
by Slawton
May 31, 2023
Ahmad and Mallory were great to work with and very helpful teaching about the car features! helpful teaching about the car features! More
by Latkinson1
May 30, 2023
Hudson Toussaint is the best go see him . His customer service is over the top . His customer service is over the top . More
by Pbrackins
May 30, 2023
Hudson was the best! He was very helpful through the entire process. Would recommend him to anyone looking for a new car! He was very helpful through the entire process. Would recommend him to anyone looking for a new car! More
by Pd721
Employees Worked With
May 30, 2023
This dealership should start having sales or discounts for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil change from time to time but this one doesn’t. I drive all the way to union city just for that very reason and I live directly across from this dealership. Also, the staff at Union City is friendlier. More
by TENESHAHEARD
Verified CustomerEmployees Worked With
May 30, 2023
Excellent service all around . Pleasant and accommodating. Five star service with everyone I came in contact with! Pleasant and accommodating. Five star service with everyone I came in contact with! More
by canndiva45
