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Jim Ellis Toyota of McDonough
McDonough, GA
8,853 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,853 reviews
May 30, 2023
Overall, the dealership is okay. The customer service is very good. Always get a good service technician. The customer service is very good. Always get a good service technician. More
by KEITHMILLS
Verified CustomerEmployees Worked With
May 30, 2023
Excellent service all around . Pleasant and accommodating. Five star service with everyone I came in contact with! Pleasant and accommodating. Five star service with everyone I came in contact with! More
by canndiva45
May 30, 2023
This dealership should start having sales or discounts for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil change from time to time but this one doesn’t. I drive all the way to union city just for that very reason and I live directly across from this dealership. Also, the staff at Union City is friendlier. More
by TENESHAHEARD
Employees Worked With
May 30, 2023
Thank you so much to the service team, I always enjoy Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! More
by MALLORYROBERTS80
Employees Worked With
Other Employees :
Katie Kerce
May 30, 2023
Hudson Toussaint is the best go see him . His customer service is over the top . His customer service is over the top . More
by Pbrackins
May 29, 2023
David Washington helped us find a great Toyota tundra we have been searching for forever! Thank you. Absolutely an awesome guy! have been searching for forever! Thank you. Absolutely an awesome guy! More
by ijimale
Employees Worked With
May 29, 2023
Staff was great & professional. I was disappointed that at my 5k service, they told me that topped off all fluids. Well, the next day, my windshield wiper fluid sign came on say I was disappointed that at my 5k service, they told me that topped off all fluids. Well, the next day, my windshield wiper fluid sign came on saying my windshield wiper fluid was low. More
by HECKBB5697
Employees Worked With
May 29, 2023
David Washington was awesome! Great personality. Thank you for helping us find our truck! We find the perfect Truck. Great personality. Thank you for helping us find our truck! We find the perfect Truck. More
by myronedmond17
Employees Worked With
May 29, 2023
Raymond is the best service guy in the world! He’s always there to assist! He’s always there to assist! More
by OVONTE1
