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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,853 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,853 reviews

May 30, 2023

Overall, the dealership is okay. The customer service is very good. Always get a good service technician. More

by KEITHMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 30, 2023

Excellent service all around . Pleasant and accommodating. Five star service with everyone I came in contact with! More

by canndiva45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Canndiva45! Thanks again for your business! Take care!

May 30, 2023

The service department did a great job in servicing my truck. Thanks Jim Ellis Toyota of McDonough. More

by ANTIFUN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerse
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Antifun407! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 30, 2023

This dealership should start having sales or discounts for service repair. To be more specific I there should be discounts on oil changes. All the surrounding Toyota dealerships have discounts for an oil More

by TENESHAHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 30, 2023

Thank you so much to the service team, I always enjoy Raymond, Reid, Oscar, and Katie! S/o to Ali as well for selling me all my vehicles! More

by MALLORYROBERTS80
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Malloryroberts80! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 30, 2023

Hudson Toussaint is the best go see him . His customer service is over the top . More

by Pbrackins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Pbrackins, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 29, 2023

David Washington helped us find a great Toyota tundra we have been searching for forever! Thank you. Absolutely an awesome guy! More

by ijimale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Staff was great & professional. I was disappointed that at my 5k service, they told me that topped off all fluids. Well, the next day, my windshield wiper fluid sign came on say More

by HECKBB5697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Heckbb5697, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

David Washington was awesome! Great personality. Thank you for helping us find our truck! We find the perfect Truck. More

by myronedmond17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Myronedmond17, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 29, 2023

Raymond is the best service guy in the world! He’s always there to assist! More

by OVONTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ovonte1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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