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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
March 14, 2023
I have a great experience everytime my vehicle is serviced. I've been going to McDonough Toyota for year's even when it was Hank Aarons dealership. serviced. I've been going to McDonough Toyota for year's even when it was Hank Aarons dealership. More
by mickey15
Verified CustomerEmployees Worked With
March 14, 2023
Always deliver great service every time! They are very informative throughout the process and timely. They are very informative throughout the process and timely. More
by BossQweenV
March 14, 2023
Cheap and reliable for service for all sorts of Toyota cars and Lexus cars. Love cars and Lexus cars. Love More
by JAVIS
March 14, 2023
This is hands down, the BEST experience I ever had buying a vehicle. Everyone was so kind and helpful. Mallory was absolutely amazing! She took her time with me and made everything so effortless and simple. a vehicle. Everyone was so kind and helpful. Mallory was absolutely amazing! She took her time with me and made everything so effortless and simple. She was never , ever pushy. This will be the only place I go to buy a vehicle from here on out! Thank you so much everyone, and especially Mallory, for making buying a car a fun time and not a stressful situation! More
by Sarahbruce1223
Employees Worked With
March 13, 2023
I had a scheduled appointment for a regularoil change and tire rotation. The service member greeted me with a kind hello and a smile while collecting necessary information. I was informed about other service tire rotation. The service member greeted me with a kind hello and a smile while collecting necessary information. I was informed about other services that I may need. My service time was less than 1.5 hours. More
by AGAPAI41464
Employees Worked With
March 13, 2023
Superior service every time I take my vehicle for maintenance! It’s always a pleasurable experience! Thank you! maintenance! It’s always a pleasurable experience! Thank you! More
by Brito.janeth
Employees Worked With
March 13, 2023
The dealership was clean, the staff were polite, and my service was completed in a decent amount of time. service was completed in a decent amount of time. More
by Existnbu30
Employees Worked With
March 13, 2023
A fantastic experience! Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend the Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. More
by jjanae39
