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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

March 08, 2023

I was very pleased with the level of customer service displayed at Jim Ellis Toyota of McDonough. More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Mel! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

March 08, 2023

They were patient and made sure they did their best to get me my car More

by Symonejones34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth D
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Symonejones34, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 08, 2023

Oscar was amazing. Hope you have a tire sale soon. Do you offer tire coupons? More

by monalisa196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Monalisa196! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2023

We had a wonderful experience with our car purchase. Dylan was very knowledgeable and able to answer any questions that we had about the vehicle we purchased. More

by pamper99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Pamper99, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

Always courteous & helpful. Pleasure doing business with the service department. Always provides what services needs to be done. More

by DHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dhawn! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Clean. I love the workspace area provide so that I am to work while waiting.Love the coffee bar. More

by BRIDGESMOMOF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathie....love her
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Bridgesmomof5, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

They were great and very friendly. Honesty is most important to me and I feel they were! More

by tdyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tdyer1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Service was excellent my service rep was very professional and informative. I appreciated her as my representative for my maintenance service. More

by aliciamccrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Mar 09, 2023 -

Jim Ellis Toyota of McDonough responded

Aliciamccrae, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Bought my first truck here with the help of Mallory Roberts. She was very helpful and professional. More

by Braeden Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

King Davis is an excellent person and help my buying process run smoothly. He was very professional and helpful. I would definitely recommend him and keep doing business with him. Thank you King More

by Jaylongriswold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Ellis Toyota of McDonough responded

Jaylongriswold, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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