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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

March 07, 2023

Everything was done in a timely manner . Reed qas very personalable and kept us in the loop wirh rhe vehicle. Very satisfied wirh service. More

by kroberson30281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kroberson30281! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 07, 2023

Fast and easy service. Clerk was direct and straight forward. I have one concern, my service light continues to come on daily. More

by SCATEEDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 04, 2023

Good experience with David Washington- very personable and professional. Highly recommend this dealership! Love my new vehicle! More

by Mcdevittmorgan94
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Mcdevittmorgan94, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 04, 2023

He got me in and out pretty quickly in time for a date. Great care and good job! More

by Ndurrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor: Lavar Anthony Freder
Mar 08, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ndurrance! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2023

I had the best experience when I was buying my first car. She was patient with me More

by kristiangabe79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Jim Ellis Toyota of McDonough responded

Kristiangabe79, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 04, 2023

Czech the salesman was friendly, informative and patient. Great experience dealing with him and finance. More

by angeliafm
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czech Mills
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Angeliafm, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 04, 2023

The service was fast and efficient and the coffee and snack options goes a long way with the wait More

by N_WILLINGHAM_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Kerce
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, N_willingham_07! Thanks again for your business! Take care!

March 04, 2023

Staff was friendly and informative always willing to answer every and all questions we had More

by Sev9999999
Recommend Dealer
Yes
Employees Worked With
Jermaine hill
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Sev9999999, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 03, 2023

Always takes about 3 plus hours to get done in service center. No sort of organized system to differentiate cars who have been sitting there for 45 min plus to get checked in and cars just arriving that g More

by Cnperez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 03, 2023

professional people that were very helpful and answered all my questions as fast as possible. More

by bennett nance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gliem
Mar 10, 2023 -

Jim Ellis Toyota of McDonough responded

Bennett Nance, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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