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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
Verified Customer
March 02, 2023
I enjoy bringing my car to get serviced the people are very kind thanks phylicha mccord very kind thanks phylicha mccord More
by phyliciamccord2008
Employees Worked With
Other Employees :
Victoria Steinmetz very nice and very helpful 5star fir me
March 02, 2023
The salesperson I was in contact with didn’t try and waste my time by having me come in when there was no car available like other dealerships did. We agreed on price and then came in and the deal was e waste my time by having me come in when there was no car available like other dealerships did. We agreed on price and then came in and the deal was exactly what was agreed upon. More
by jt8492
Employees Worked With
March 02, 2023
Customer service is top notch. This is the second car being taken there, and I am satisfied with the service and clear communication. The coffee shop is a nice added touch. It woul This is the second car being taken there, and I am satisfied with the service and clear communication. The coffee shop is a nice added touch. It would be nice if the parts dept had more aftermarket accessories to offer. Other than that, no real complaints. More
by frantzjr1
March 02, 2023
I don't remember her name but she was very professional an helpful . She even had the tech to check to make sure nothing was broken during the alignment. an helpful . She even had the tech to check to make sure nothing was broken during the alignment. More
by RGROSS903
Employees Worked With
It was a lady I don't remember her name
March 02, 2023
Mallory exudes positivity, trust, and someone that you know is in it for the right reasons. know is in it for the right reasons. More
by Wendy Brown
March 02, 2023
I moved to Georgia June 2021 and serviced my car here at Jimmy Ellis several times with service advisor Oscar Johnson, my 2007 Corolla still drives New due to the high performance work I receive here. I nev Jimmy Ellis several times with service advisor Oscar Johnson, my 2007 Corolla still drives New due to the high performance work I receive here. I never have to worry or wonder if a good job is being done which is Super important to me. Thanks Very Much! More
by jlindsa7
March 02, 2023
King Davis was sales person and he was very professional and knowledgeable about the suv I was inquiring about. All issues I had and questions he handled with ease. Vehicle was clean and ready to go. Great and knowledgeable about the suv I was inquiring about. All issues I had and questions he handled with ease. Vehicle was clean and ready to go. Great experience! More
by Lo White
Employees Worked With
March 02, 2023
I would like to put the spotlight on Katie K! !! She was SUPER helpful with my car service. She kept me informed about the process, cost, rental, and timeframe of my vehicle. Whenever I return, I !! She was SUPER helpful with my car service. She kept me informed about the process, cost, rental, and timeframe of my vehicle. Whenever I return, I will always request Katie. I am very pleased to work with her, and I will now make Jim Ellis Toyota of McDonough my trusted dealership. I received top-notch customer service. Thank you for all that you do! More
by JeremyS
Employees Worked With
Katie Kerce
March 01, 2023
Excellent customer service! Service representatives and Service Manager are very courteous and caring. The coffee court is always inviting and relaxing. However, the car washe Service representatives and Service Manager are very courteous and caring. The coffee court is always inviting and relaxing. However, the car washer system was not working and I was disappointed that my car came back dirty. More
by Georgiagen70
