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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
February 20, 2023
The people at Jim Ellis was very nice but the service took too long to put a rear main seal in my truck. I think at 96000 miles the rear main seal should have never went out and if so that should be cove took too long to put a rear main seal in my truck. I think at 96000 miles the rear main seal should have never went out and if so that should be covered. As is or not More
by valeriekoehier
Verified CustomerEmployees Worked With
February 20, 2023
No pressure yet inviting place with knowledgeable staff. While selection of cars is small this dealership makes the most of their inventory. Service area for owners looks excellent. While selection of cars is small this dealership makes the most of their inventory. Service area for owners looks excellent. More
by mhdobson
February 20, 2023
The service is great, I dealt with about 6 employee that was very professional and helpful. was very professional and helpful. More
by alandkeye
February 19, 2023
Fantastic place to experience car buying 👌. The staff is amazing and the maintenance team is awesome. The sales personnel are welcoming. The staff is amazing and the maintenance team is awesome. The sales personnel are welcoming. More
by CWILSON116
February 19, 2023
Easy to make appointment for oil change. Friendly staff. Nice waiting area. Clean rest rooms. Friendly staff. Nice waiting area. Clean rest rooms. More
by sherriecurtis6
Employees Worked With
February 19, 2023
The Service team was professional, courteous and timely. Once I was told that my car was ready, it was a quick check out process and I was on my way. Once I was told that my car was ready, it was a quick check out process and I was on my way. More
by tdwit3
Employees Worked With
February 19, 2023
I really felt appreciated during my scheduleed visit! There were no attempted pressure to sell me unnecessary items, which I've experienced from a other nearby Toyota. A trusted service advisor makes all There were no attempted pressure to sell me unnecessary items, which I've experienced from a other nearby Toyota. A trusted service advisor makes all the difference when your retired, single and a female. Thank you, Jim Ellis Toyota of McDonough for treating me as a valued customer. More
by DV8G5G
Employees Worked With
Mr. Frederick, Car Care Advisor
February 19, 2023
Service is efficient. The staff kept me informed of the status of my car and the progress of the service job The staff kept me informed of the status of my car and the progress of the service job More
by nlpoints12
Employees Worked With
