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Jim Ellis Toyota of McDonough
McDonough, GA
8,767 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,767 reviews
January 11, 2023
The Svc Dept took care of my maintenance need. Computers down so caused a long delay. No fault of Rep. Computers down so caused a long delay. No fault of Rep. More
by None
Verified CustomerEmployees Worked With
January 11, 2023
My appointment was at 4:30 I was in and out everything went very well went very well More
by Reginaamazing007
Employees Worked With
January 10, 2023
Brian Ogoo was a good representative at Jim Ellis in McDonough. Very professional and honorable. Definitely recommend going there McDonough. Very professional and honorable. Definitely recommend going there More
by Ndurrance
Employees Worked With
January 10, 2023
Dylan Kersey was a great to work with on the purchase of my new car. Dylan made the process very easy. my new car. Dylan made the process very easy. More
by Kay
January 10, 2023
Great Service ad always. Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my proble Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my problem. I needed coils and spark plugs and the job was completed under the estimated time and cost. I enjoyed the coffee also. More
by Edwin
Employees Worked With
January 10, 2023
Jim Ellis Toyota Service department is a sheer utter rip off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it back and they never washed the vehicle as they promised to do on all repairs. They kept as saying I’m sorry and I agreed they are a bunch of sorry individuals working at Jim Ellis Toyota Service department. Almost $3,000 to replace a clutch and lying about testing the vehicle while leaving parts undone is the kind of service you will get at this sorry service station. More
by TonyE1
January 10, 2023
Had 2:00 appt for tire rotation and was at dealership for almost 3 hrs almost 3 hrs More
by lboddy1
Employees Worked With
January 10, 2023
Very professional,service was great Raymond always been kind and word class fella I look forward the next service kind and word class fella I look forward the next service More
by EARL2DAD
Employees Worked With
