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Jim Ellis Toyota of McDonough
McDonough, GA
8,767 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,767 reviews
January 10, 2023
The transaction went seamlessly. John Gliem expedited the sale with complete knowledge and professionalism. Along with Kelvin Walker communications were outstanding. I would recom John Gliem expedited the sale with complete knowledge and professionalism. Along with Kelvin Walker communications were outstanding. I would recommend Jim Ellis Toyota for the excellence in customer service and attention to detail every step of the transaction. I am so happy driving my new Corolla Cross! More
by amreese52
Verified Customer
January 09, 2023
Excellent service! Found the right vehicle at the right price. I would recommend this dealership. Found the right vehicle at the right price. I would recommend this dealership. More
by nicolettdavis
January 09, 2023
When I pulled in for service they had threats more than service. When the car was done they did not see me so they did not tell me the car was ready. They could have texted. I sat there for an extra 1 1/2 service. When the car was done they did not see me so they did not tell me the car was ready. They could have texted. I sat there for an extra 1 1/2 hours. Because I went to the bathroom for a minute. More
by Km0257
Employees Worked With
I don’t know her name.
January 09, 2023
Always a nice experience to have our cars serviced here. Thanks for taking care of us. Thanks for taking care of us. More
by Gregg
Employees Worked With
January 09, 2023
My sales person, Leon Poole, was very helpful helping me find exactly what I was looking for and getting the price I was looking for! find exactly what I was looking for and getting the price I was looking for! More
by Bea
January 08, 2023
My sales representative Mallory Roberts was very helpful, nice, and patient. She had a great personality. She made my experience very pleasant. She gave great advice and I could tell she wanted me to be happ nice, and patient. She had a great personality. She made my experience very pleasant. She gave great advice and I could tell she wanted me to be happy and content with my purchase. More
by kyragriffin1
Employees Worked With
January 07, 2023
Carlos Diaz & Lacy Rubin made the whole process of buying my New 2023 RAV4 XLE exceptionally great! They were straightforward, courteous, and even delivered my new car to my home. I would definitely recomme my New 2023 RAV4 XLE exceptionally great! They were straightforward, courteous, and even delivered my new car to my home. I would definitely recommend this dealership to anyone buying a new car. More
by Jennifernorth01
January 07, 2023
The dealership was very clean. All sale representatives were professional and greeted customers with a smile. All sale representatives were professional and greeted customers with a smile. More
by congeeredmond
