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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

January 26, 2023

Jim Ellis has always taken care of my needs when I need it my car's repaired in a timely manner More

by FEDOROV373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Fedorov373, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 26, 2023

My service experience with Jim Ellis Toyota of McDonough was great. Mr. Reid made me feel welcomed and that I was in good hands. Appreciated the coffee shop and the short wait. More

by bigenyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Bigenyc, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 26, 2023

Great job Oscar greT guy good service Would love to get the life time oil change More

by Vazedward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Vazedward1, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 26, 2023

LOVED Jamari. We have bought multiple cars over the years and he is by far the best salesperson we’ve had. 10/10. More

by anderson.brooke14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Anderson.brooke14, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 26, 2023

Mr. Oscar Johnson was prompt and courteous. However the techs should remember to return the vehicle to the owners preferences such as radio volume, seat placement etc. More

by CVEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Cveddy, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 26, 2023

The dealership did a great job of working with me to get the vehicle that I wanted at a price that I could afford. Thank you! More

by tdhomes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill, Lacy and Kenneth Dukes
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Tdhomes, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 25, 2023

Answered all of my questions and went the extra mile to find the best SUV that fits my family and all of our extracurricular activities More

by Keri W.
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Keri W., your positive review means a lot to us and we’re happy we could help you! We look forward to your next visit! Take care!

January 25, 2023

Great customer service, it make me feel great and welcome due to good customer service agent More

by kayode_0007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Kayode_0007! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 25, 2023

Great team of people. Employees are very professional and full of knowledge. Have my best interest in mind. More

by DEBMELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Todd
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Debmeljohnson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 25, 2023

My appointment was handled by Victoria with professionalism and my service quote was what she told me More

by bbutler12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bbutler12! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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