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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,766 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,766 reviews

January 03, 2023

Great service! The technician took time to service my vehicle and answered my concerned questions. More

by Challenging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Jim Ellis Toyota of McDonough responded

Challenging, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 02, 2023

Excellent service. The service manager was professional and courtesy and he ensured I knew exactly what was going on with my vehicle More

by DBROWN779
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Dbrown779, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 02, 2023

I was pleased and Mr. Ali was a great salesman.Toyota McDonough has a great atmosphere and I recommend Toyota McDonough to anyone who loves Toyota. More

by Lashandadj79
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Lashandadj79, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 02, 2023

Jeremaine Hill is an amazing car salesman, Don’t be afraid to get at him for her questions and concerns. Thanks again for the help on the car man! More

by djean1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Djean1, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 01, 2023

Great customer service from beginning to end. I will recommend others to have their vehicle service there. More

by S34COCA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, S34coca! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 01, 2023

Keep up the good work and keep the coffee bar running and the service department and all of the sales More

by Joe Lamothe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Donald Smith
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Joe Lamothe, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 31, 2022

Everyone were friendly and my vehicle purchasing didn’t take to long I was happy with the service. More

by harpst101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Harpst101, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 31, 2022

Kiesha and Daryl were great to work with and worked what was comfortable with our range and went to work to accomplish it! Go see Kiesha. More

by J Goode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kinshasa S. and Daryl
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, J Goode! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 31, 2022

Ja’von was very helpful as always! The process was quick and stress-free! The Toyota team always takes care of me! More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Kimberly, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 31, 2022

This is a very pleasant place to get your car fixed. Prompt and professional service service More

by Maddoxd52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Todd
Jan 04, 2023 -

Jim Ellis Toyota of McDonough responded

Maddoxd52, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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